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Reversed status in History Tab

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Posted on by Nhu Quynh

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Hello everyone,

Do you have seen the difference in this scenario

1. I have posted invoice journal as the picture below 5344.2020_2D00_09_2D00_11_5F00_16_2D00_36_2D00_58.jpg

2. This transaction was show in vendor transaction and fixed asset transaction

3.Because i can't reverse in fixed asset transaction screen. I reverse this voucher in vendor transaction.

4 The result is the original voucher in vendor transaction has status Reversed = Yes (Tab History); but the original voucher in fixed asset transaction has status Reversed = No (Tab History)

This voucher makes me confused. Can anyone know the idea of the difference ?

Best regards,

Quynh Nhu

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Ludwig Reinhard Microsoft Employee on at

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Hi Quynh Nhu,

Can you share the fixed asset transactions and vouchers that have been posted?

Many thanks,

Ludwig

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Nhu Quynh 125 on at

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Hi Ludwig,

This is my fixed asset transaction:

This is voucher transaction

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Ludwig Reinhard Microsoft Employee on at

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Hello Nhu Quynh,

I double checked the behavior in my demo machine but got everything correctly posted and illustrated.

Also the parameters are set and visible correctly.

Can you please check the following:

1. Ensure that you are operating a recent D365FO version and not an old one. I tested this in Update 36 (10.0.12.). If you run an older version, ask your IT colleagues to upgrade to the latest version available.

2. Try to replicate the behavior in a MS Contoso environment to check whether you get the same result there.

Best regards,

Ludwig

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Nhu Quynh 125 on at

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Hi Ludwig,

Can you check the original voucher ?. The reversed voucher is correct. The problem is the original voucher.

My version is the same to you (Update 36 10.0.12)

Thank you

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi,

Is this happening with each case?

For this case all accounting entry is correct after reversal?

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saurabh bharti 15,039 Moderator on at

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Hi QUynh,

I think this is due to the status of sub ledger transaction reversal. Since Fixed asset transaction has not be reversed and that is the reason it shows as "No" for reversed.

But to be safer side and conclude it, you can raise service request and get it clarified.

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Nhu Quynh 125 on at

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Hi Saurabh,

Thanks for your respond.

Your suggest is the same my doubt, let me raise the request

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