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Hi,
I want to disable realtime location in mobile tracking of Field engineer after business hours.
So that, they wont be visible on schedule board post office hours.
Any suggestion
Regards,
Ashay
Have you looked at the location tracking option in Woodford?
I know it says you need a separate license, which AFAIK is not the case. Have pinged the product manager for clarification.
Thanks for reply.
I know this setting but since this says needs extra license, so didnt try.but even after working hours, this shows location on schedule board.
Don't pay too much mind to that red message, its there for people using Resco CRM. This functionality is included if you are using Dynamics 365 Field Service.
As a quick and easy workaround you could look at the mobile audit entity and either reject or delete records with a time stamp outside business hours.
I unchecked Tuesday as Business day .. Published the solution. Then I went to schedule board,, Still I can see my resource live location.
Can you check the Mobile Audit logs 'resco_mobileaudit' and check if these records are be generated when you sync? It may be that the schedule board is retaining the last location it allowed to sync.
Make sure to follow the instructions: docs.microsoft.com/.../geofencing
I just played with the business hours. I always get Mobile Audit entries, inside business hours they include the location, outside they don't. Just as documented.
In addition to Thomas' comment, check the parameter "Geo Location Expires After X Minutes" (https://docs.microsoft.com/en-us/dynamics365/field-service/geofencing ). Your schedule board might show a location that was sent some time ago.
Hi Ashay, did you get the issue resolved?
Under review
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