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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Not able to create D36...

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Not able to create D365 sales trail from india region

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Posted on by CU15011808-0

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I am not able create trail instance from india region.

Getting error from phone security check as below

Sorry, we need additional information to verify your identity. Please contact support

Could you please help us to resolve same asap

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Dynamics 365 Sales

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SaiRT14 131 on at

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Hi CU15011808-0,

There is no policy change from Microsoft not to enable trails from india.

Pls retry after some time and if you still have issue - pls list out steps.

thanks

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CU23010638-0 2 on at

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Even I tried, but getting the same error response since 30days from India. Used new email id (checked with personal email and official email), new mobile number. "contact support" link not working from here. Raised ticket from other channels, but no one responding. Please help me.

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