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Finance | Project Operations, Human Resources, ...
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Unable to resolve "New-ADServiceAccount: The specified account already exists"

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Posted on by 45

Hello all,

I don't know if this is the right forum to post this question, I have to post it all the same to get the opinion of others in this challenge I'm encountering.

I created a group managed service account (GMSA as ADUsers) or rather thought I created them. However I found out that each time I ran the Install-ADServiceAccount svc-FRAS, It tells me it can't install ADServiceAccount. When I run the Test-ADServiceAccount, it comes out as false.

Now I removed those users, and created new ADComputer. When I run the New-ADServiceAccount -Name $gMSA_Name -DNSHostName $gMSA_FQDN -PrincipalsAllowedToRetrieveManagedPassword $gMSA_HostsGroup, it tells me that  "The specified account already exists" I don't know how to resolve this, and I can't move forward with my installation of finance and operation without creating group managed service account.

I will be grateful if someone can advise me on how to resolve this. If this is not the right forum to post this question, please kindly direct me on which forum I should post this question to. 

Thank you.

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  • Suggested answer
    A.Prasanna Profile Picture
    8,223 on at
    RE: Unable to resolve "New-ADServiceAccount: The specified account already exists"

    also, make sure you run Powershell as an administrator,

    Refer this to sort out MSA acccount issues as first step :

    docs.microsoft.com/.../setup-deploy-on-premises-pu12

  • Suggested answer
    A.Prasanna Profile Picture
    8,223 on at
    RE: Unable to resolve "New-ADServiceAccount: The specified account already exists"

    you don't need to create those accounts manually script will do.

    Follow the instruction carefully given in the below links

    1.www.linkedin.com/.../
    2
    .https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/deployment/setup-deploy-on-premises-pu12

  • Squash1986 Profile Picture
    45 on at
    RE: Unable to resolve "New-ADServiceAccount: The specified account already exists"

    I ran your commands, and this is what I got. I also attached a copy of my configtemplate.xml.

    I want to ask. Do I create the gMSA accounts as Users or as Computers in my active directory?

    Thanks for your help.

    1122.Capture.PNG

    5025.config.PNG

  • Squash1986 Profile Picture
    45 on at
    RE: Unable to resolve "New-ADServiceAccount: The specified account already exists"

    Yes I am talking about D365FO. Yes that was the command I ran which made me suspect that I probably didn't configure the gMSA properly. I tested the ADServiceAccount, and it came out false.

    I then removed gMSAs with the Remove-ADServiceAccount $gMSA_Name, and when I tried configuring the gMSAs again, but this time around as ADComputer rather than ADUser, I got this errors, and have been stuck there.

  • Suggested answer
    A.Prasanna Profile Picture
    8,223 on at
    RE: Unable to resolve "New-ADServiceAccount: The specified account already exists"

    Bit confusing, however, if you are completed parameters configtemplate.xml properly then run below in PowerShell  to Create GSMA accounts

    Import-Module .\D365FO-OP\D365FO-OP.psd1

    New-D365FOGMSAAccounts -ConfigurationFilePath .\ConfigTemplate.xml

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