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Customer experience | Sales, Customer Insights,...

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Issue tracking the number of clicks on a link

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Hi,

When i'm sending an email through Customer insights, some of my links are tracked and some are not!

Here I know for sure that at least 40 clients clicked on both links, but the tracking does not work on the left one.

I have the same /option/ in the email setting for each button.

Sorry if this question has already been asked, but I cannot find a correct way to resolve this

Thank you in advance.

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