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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Issue tracking the num...
Customer experience | Sales, Customer Insights,...
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Issue tracking the number of clicks on a link

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Posted on by Community member
Hi,
 
When i'm sending an email through Customer insights, some of my links are tracked and some are not!
Here I know for sure that at least 40 clients clicked on both links, but the tracking does not work on the left one. 
 
I have the same /option/ in the email setting for each button.
 
 
Sorry if this question has already been asked, but I cannot find a correct way to resolve this
 
Thank you in advance.
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