Skip to main content

Notifications

Announcements

Join us in the Community for an AMA: December 12th Register Today
News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Issue tracking the num...
Customer experience | Sales, Customer Insights,...
Unanswered

Issue tracking the number of clicks on a link

(0) ShareShare
ReportReport
Posted on by Community member
Hi,
 
When i'm sending an email through Customer insights, some of my links are tracked and some are not!
Here I know for sure that at least 40 clients clicked on both links, but the tracking does not work on the left one. 
 
I have the same /option/ in the email setting for each button.
 
 
Sorry if this question has already been asked, but I cannot find a correct way to resolve this
 
Thank you in advance.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join us in the Community for an AMA: December 12th Register Today

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,188 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,030 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans