Check printing in NAV 2013 r2

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I use the payment journal to suggest vendor payments. When I select check printing, the system will only print one check for each invoice. I need to be able to print one check for multiple invoices. The "one check per vendor per invoice" box is not selected when the system is printing each invoice a check. I have tried checking and unchecking that box to see if it would solve the issue, but neither way would allow for me to print one check for multiple invoices. There are other users on our system that do not have this issue, which leads me to believe it may be a settings issue. How do I fix this issue so that I can print only one check for many invoices?

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ShanAbeywicrema 948 on at

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Can you share your screen here, with entries.

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Community Member on at

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Do you want the payment journal screen or the pop up screen when you hit "print checks?"

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ShanAbeywicrema 948 on at

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Payment journal screen would be better.

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Community Member on at

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Let's say that I wanted to process this suggested payment batch. Take the top three invoices for vendor V000161, for example. If I were to click "print check" at the top of this screen, it would start the batch check printing process. However, I want it to print one check for all three invoices for V000161, and it will only print one check for each of those invoices. It won't print one check for all three invoices together. The "one check per vendor per invoice" is not checked. I have tried this check box both ways just to see if it would change how it printed, and it will only print one check for each individual invoice. Other people with the same access do not have these issues with check printing. Any suggestions as to what is causing NAV to do this?

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Community Member on at

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My apologies. This is the correct screen.

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Bodhi 558 on at

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Just for your information

If "Applies-to Doc. No." <> '' and "one check per vendor per invoice" not checked, only one line for this check

If "one check per vendor per invoice" checked, only Document No. including multi-Lines for this check, You can have multi-Lines and multi-"Applies-to Doc. No.".

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ShanAbeywicrema 948 on at

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You may print either selecting document no. I meant per document print or full batch. As per my knowledge it can not do. But please check others suggestions too

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Community Member on at

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Thank you for your reply. If I understand you correctly, you're telling me to click the "one check per vendor per invoice" in order to have multi-lines. I have done that, and NAV is still printing only one check for each invoice I need to pay. NAV will only print one check for every invoice, no matter if I have that box checked or not. Or are you telling me that I need to uncheck the "Applies-to doc. no." boxes within the payment journal screen? Please advise. Thank you.

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Community Member on at

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Hello Shan,

Our system has the capability to print one check for multiple invoices. Other users are able to print from their systems to create one check for several invoices. However, I am not able to do that same. It seems to be a setting of some sort since no one else has the issue.

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ShanAbeywicrema 948 on at

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Can you do this test to confirm it is bind with your User ID.

please log into your system (NAV) but do not use your user id , please use another one (who is working this functionality) and check that you able to do it?

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