Hi Team,
Getting below error in ,while crash in debugdiag
Type | Description | Recommendation |
---|---|---|
Error | In Ax32Serv__PID__6824__Date__05_19_2018__Time_01_21_58PM__39__Second_Chance_Exception_C0000374.dmp the assembly instruction at ntdll!RtlReportCriticalFailure+8c in C:\Windows\System32\ntdll.dll from Microsoft Corporation has caused an unknown exception (0xc0000374) on thread 29 | Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\ntdll.dll. |
at Eventviewer.
Faulting application name: Ax32Serv.exe, version: 6.3.6000.4282, time stamp: 0x5a70b037
Faulting module name: ntdll.dll, version: 6.3.9600.18969, time stamp: 0x5aa29ff0
Exception code: 0xc0000374
Fault offset: 0x00000000000f1cd0
Faulting process id: 0x1bac
Faulting application start time: 0x01d3eee57a114be0
Faulting application path: C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX2713\Bin\Ax32Serv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a687abbe-5b24-11e8-80e1-e4115bdabce6
Faulting package full name:
Faulting package-relative application ID:
Is Windows issue or ax Issue??
Below is Stack error.
Function | Arg 1 | Arg 2 | Arg 3 | Arg 4 | Source |
---|---|---|---|---|---|
ntdll!RtlReportCriticalFailure+8c | 00000000`00000030 | 00007ffb`15a3ed40 | 00000000`01210000 | 00007ffb`00000000 | |
ntdll!RtlpHeapHandleError+12 | 00000000`01210000 | 00000000`00000000 | 00000000`00000000 | 00000000`50ed5dd0 | |
ntdll!RtlpLogHeapFailure+a4 | 00000000`6f237110 | 00000000`00000000 | 00000000`6f237100 | 00000000`00000002 | |
ntdll!RtlFreeHeap+74f2f | 00000000`50ed59c8 | 00000000`50ed5b10 | 80000000`00000000 | 00000000`5b288d17 | |
msvcr100!free+1c | 00000004`c8053020 | 00000000`50ed5dd0 | 00000000`50ed5a48 | 00000000`5b288ddb | f:\dd\vctools\crt_bld\self_64_amd64\crt\src\free.c @ 51 |
Ax32Serv!Security::PermissionCache::TryGetCachedTablePermission+7b | 00000000`50ed5dd0 | 00000000`000000b1 | 00000000`00000000 | 00000000`50ed5a18 | |
Ax32Serv!Security::PermissionCache::GetTablePermission+78 | 00000004`c5c9b0f0 | 00000000`00000000 | 00000000`50ed5b10 | 00000004`c8b26908 | |
Ax32Serv!Security::PermissionManager::GetTableRightsEx+bc2 | 00000004`c8bd60b0 | 00000004`c8b26908 | 00000004`c8bd60b0 | 00007ff6`0785e564 | |
Ax32Serv!Security::PermissionManager::GenerateFilters+d8 | 00000004`c6a18d80 | 00000004`c8bd60b0 | 00000000`50ed5e19 | 00000004`dd4b0e60 | |
Ax32Serv!cqlCursor::customizedWhereSql+a75 | 80000000`00000000 | 00000004`dc7f0010 | 00000000`50ed5ed0 | 00000004`e4a6d270 | |
Ax32Serv!SqlStmtDsc::augmentWhereTree+61 | 00000004`c2b80e00 | 00000000`50ed6290 | 00000000`00000000 | 00007ff6`07863500 | |
Ax32Serv!SqlStmtDsc::createSqlStmtDsc+192 | 00000000`01211610 | 00007ff6`00000000 | 00000000`00000001 | 00007ff6`07a13cb8 | |
Ax32Serv!SqlStmt::stmtInfo+24a | 00000004`dc7f0010 | 00000005`04a1553f | 00000000`50ed6510 | 00000000`4f5ca760 | |
Ax32Serv!SqlStmt::execute+e9 | 00000004`c8bd60b0 | 00000004`c8bd60b0 | 00000004`dc7f0010 | 00000004`e4a6d270 | |
Ax32Serv!SqlStmtTimed::execute+6b | 00000000`00000002 | 00000000`50ed65a0 | 00000004`eec046b0 | 00000004`c8bd60b0 | |
Ax32Serv!cqlDatasourceSql::doDML+f4e | 00000004`c8bd60b0 | 00007ff6`078f5778 | 00000004`eec046b0 | 00000004`c8bd6000 | |
Ax32Serv!cqlDatasourceSql::DBDUpdate+19e | 00000004`dc7f0010 | 00000000`1abafd70 | 00000000`50ed7710 | 00000000`00000002 | |
Ax32Serv!cqlDatasourcePrivateMirror::DBDUpdate+3a | 00000000`6ad27716 | 00000000`1abafd70 | 00000000`1abafd70 | 00000000`6ad27716 | |
Ax32Serv!cqlCursor::update_AdHoc+842 | 00000000`1abafd70 | 00000004`dc7f1178 | 00000000`1abafd70 | 00007ffb`00000002 | |
Ax32Serv!cqlCursor::kc_update+6e5 | 00000000`511e0100 | 00000000`00000000 | 00000000`50ed8939 | 00000000`18fc9a1c | |
Ax32Serv!interpret::doInternalEval+97d | 00000000`00000000 | 00000000`00000002 | 00007ff6`083a9cf0 | 00007ffb`ffffffff | |
Ax32Serv!interpret::evalFunc+3a5 | 00000000`00000000 | 00000000`18fc9a1c | 00000000`00000000 | 00000000`00000004 | |
Ax32Serv!interpret::xal_eval_func+c6b | 80000000`00000000 | 00000000`000005e8 | 80000000`00000000 | 00007ff6`089ef050 | |
Ax32Serv!interpret::xal_eval_id+d0 | 00000004`dc7f0010 | 00000004`dc7f0010 | 00000000`000005e8 | 00000004`dd4cfb00 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00007ff6`00000000 | 00000000`00000137 | 00000004`dd4cfbe0 | |
Ax32Serv!interpret::xal_while_sym+73 | 00000004`dc7f0010 | 00000000`00000116 | 00000004`dd4cfb00 | 00000004`dd4cfb00 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000000`00000137 | 00000004`dd4cfbe0 | |
Ax32Serv!interpret::xal_while_sym+73 | 00000004`dc7f0010 | 00000000`50ed9670 | 00000000`50eda500 | 00000000`50eda500 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000004`dc7f0010 | 00000000`50eda5c0 | |
Ax32Serv!interpret::eval+58 | 00000000`00000006 | 00000000`00000000 | 00000000`50ed9660 | 00000000`50ed9650 | |
Ax32Serv!interpret::CQLEvalProc+4d3 | 00000004`dc7f0010 | 00000000`00000005 | 00000000`00000005 | 00000000`00000005 | |
Ax32Serv!interpret::doEval+3e3 | 00000000`00000005 | 00000000`50edb500 | 00000000`50eda650 | 00007ffb`13c33eb8 | |
Ax32Serv!interpret::evalFunc+2ca | 00000000`00000000 | 00000000`646f5c40 | 00000004`e6e54d70 | 80000000`00000000 | |
Ax32Serv!interpret::xal_eval_func+c6b | 80000000`00000000 | 00007ff6`07c0aa7a | 80000000`00000000 | 00000000`50eda650 | |
Ax32Serv!interpret::xal_eval_id+d0 | 00000004`dc7f0010 | 00000004`dc7f0010 | 00000000`50eda650 | 00000000`50edb500 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000004`dc7f0010 | 00000000`50edb5a0 | |
Ax32Serv!interpret::eval+58 | 00000000`00000001 | 00000000`00000000 | 00000000`50eda640 | 00000000`646f5b00 | |
Ax32Serv!interpret::CQLEvalProc+4d3 | 00000004`dc7f0010 | 00000000`00000005 | 00000000`00000005 | 00000000`00000005 | |
Ax32Serv!interpret::doEval+3e3 | 00000000`00000005 | 00000000`50edc700 | 00000000`50edb690 | 00007ffb`13c33eb8 | |
Ax32Serv!interpret::evalFunc+2ca | 00000000`00000000 | 00000004`ea1333e5 | 00000004`e6e54d70 | 00000000`00000000 | |
Ax32Serv!interpret::xal_eval_func+c6b | 80000000`00000000 | 00000000`00000000 | 80000000`00000000 | 00007ff6`089ef050 | |
Ax32Serv!interpret::xal_eval_id+d0 | 00000004`dc7f0010 | 00000004`dc7f0010 | 00000000`50edb690 | 00000000`50edc700 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000004`dc7f0010 | 00000000`50edc7d0 | |
Ax32Serv!interpret::eval+58 | 00000000`00000004 | 00000000`00000000 | 00000000`50edb680 | 00000000`50edb690 | |
Ax32Serv!interpret::CQLEvalProc+4d3 | 00000004`dc7f0010 | 00000000`00000002 | 00000000`00000002 | 00000000`00000002 | |
Ax32Serv!interpret::doEval+3e3 | 00000000`00000000 | 00000000`00000002 | 00007ff6`083a9d38 | 00007ffb`ffffffff | |
Ax32Serv!interpret::evalFunc+2ca | 00000000`00000000 | 00007ff6`089e8d84 | 00000000`00000000 | 00000000`00000000 | |
Ax32Serv!interpret::xal_eval_func+c6b | 00000004`dc7f0010 | 00000004`dc7f0010 | 00000004`d7259a50 | 00007ff6`07a1fee5 | |
Ax32Serv!interpret::evalCursorFunc+7a | 00000004`c8bd1d50 | 00000004`dc7f0010 | 00007ff6`089e8d84 | 0000ef22`28e08e61 | |
Ax32Serv!cqlCursor::DBDDelete+a5 | 00000000`00000000 | 00000000`00000004 | 00000000`50edc629 | 00000000`50edc578 | |
Ax32Serv!cqlCursor::deleteAll+50a | 00000004`dc7f0000 | 00000004`dc7f0010 | 00007ff6`0000ffe4 | 00007ff6`0000ffe4 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000004`dc7f0010 | 00007ff6`083c7af0 | |
Ax32Serv!interpret::xal_switch_sym+ff | 00000000`00000000 | 00000004`dc7f0010 | 00000000`50edc900 | 00000000`00000000 | |
Ax32Serv!interpret::evalLoop+167 | 00000004`dc7f0010 | 00000000`00000000 | 00000004`dc7f0010 | 00000000`00000000 | |
Ax32Serv!interpret::eval+58 | 00000000`00000006 | 00000000`00000000 | 00000000`50edc8f0 | 00000000`50edc8e0 | |
Ax32Serv!interpret::CQLEvalProc+4d3 | 00000004`dc7f0010 | 00000000`00000002 | 00000000`00000002 | 00000000`00000002 | |
Ax32Serv!interpret::doEval+3e3 | 00000000`00000000 | 00000000`00000002 | 00007ff6`083a9d38 | 00007ffb`ffffffff | |
Ax32Serv!interpret::evalFunc+2ca | 00000000`00000000 | 00007ff6`089e8d84 | 00000000`00000000 | 00000000`00000000 | |
Ax32Serv!interpret::xal_eval_func+c6b | 00000004`dc7f0010 | 00000004`dc7f0010 | 00000004`d7259a50 | 00007ff6`07ae0017 | |
Ax32Serv!interpret::evalCursorFunc+7a | 00000004`dc994c80 | 00000004`dc7f0010 | 00007ff6`089e8d84 | 00000000`7ee0f550 | |
Ax32Serv!cqlCursor::DBDDelete+a5 | 00000004`dc7f0010 | 00000000`00000000 | 00000000`50ede489 | 00000004`dc994c80 | |
Ax32Serv!cqlCursor::kc_DBOpInTransaction+6f | 00000004`dc994c80 | 00000004`dc7f0010 | 00000000`00000000 | 00000000`00000000 | |
Ax32Serv!interpret::doInternalEval+97d | 00000000`00000000 | 00000000`00000002 | 00007ff6`083c4780 | 80000000`00000000 | |
Ax32Serv!interpret::evalFunc+3a5 | 00000004`dc7f1100 | 00000004`cc12e664 | 00000000`00000000 | 00000000`7ee0f504 | |
Ax32Serv!ServerEvalFunc+9fb | 00000000`00000000 | 00000000`50edeca0 | 00007ff6`079c66e0 | 00000000`0000001e | |
rpcrt4!Invoke+73 | 00000000`50edebf0 | 00007ff6`083e5bc2 | 00000004`ccd53f50 | 00000000`50edeac0 | |
rpcrt4!NdrStubCall2+35e | 00000000`50edef38 | 00000000`0c61aa10 | 00000000`80090301 | 00007ffb`1228b760 | |
rpcrt4!NdrServerCall2+1a | 00007ffb`12b26e20 | 00007ffb`00000001 | 00000000`00000002 | 00007ffb`12b12070 | |
rpcrt4!DispatchToStubInCNoAvrf+33 | 00000000`22593b70 | 00000000`00000032 | 00000000`50edf020 | 00000000`00000001 | |
rpcrt4!RPC_INTERFACE::DispatchToStubWorker+190 | 00000000`22593b70 | 00000000`000000af | 00000004`00000000 | 00000004`ccd53df0 | |
rpcrt4!OSF_SCALL::DispatchHelper+186 | 00000004`fd163128 | 00000004`fd162f20 | 00007ffb`1535ebe4 | 00000004`ccd53df0 | |
rpcrt4!OSF_SCALL::ProcessReceivedPDU+3ac | 00000004`0000022a | 00000000`00000000 | 00000000`00000018 | 00000004`ccd53df0 | |
rpcrt4!OSF_SCALL::BeginRpcCall+123 | 00000004`fd162f20 | 00000000`50edf320 | 00007ffb`1535ebe4 | 00000000`010e9aa0 | |
rpcrt4!OSF_SCONNECTION::ProcessReceiveComplete+2a4 | 00007ffb`1533a900 | 00000000`00000728 | 00000000`0000029c | 00000000`0000029c | |
rpcrt4!CO_ConnectionThreadPoolCallback+13c | 00000000`0c5aa270 | 00007ffb`15339930 | 00000000`00000000 | 00000000`00000000 | |
KERNELBASE!BasepTpIoCallback+59 | 00007ffb`12d44c90 | 00000000`00000000 | 00000000`7ffe03b0 | 00007ffb`00000000 | |
ntdll!TppIopExecuteCallback+182 | 00000000`00000004 | 00007ffb`00000000 | 00000004`fd163180 | 00000000`50edf6b0 | |
ntdll!TppWorkerThread+8b4 | 00000000`00000000 | 00007ffb`15948a10 | 00000000`0c5aa270 | 00000000`00000000 | |
kernel32!BaseThreadInitThunk+22 | 00007ffb`13c313b0 | 00000000`00000000 | 00000000`00000000 | 00000000`00000000 | |
ntdll!RtlUserThreadStart+34 | 00000000`00000000 | 00000000`00000000 | 00000000`00000000 | 00000000`00000000 |
Is it case of Custom roles
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Please download and update to the latest 6.3 kernel Build.
Hi The above crash issue I resolved with latest Kernel Update(Binary).I was Having AX 2012 R3 CU13.
Below KB worked for me .
KB 4230302 .
Or better raise a ticket to microsoft to analyse the Dump.Use some Crash dump analysis tool to get the Trash like ,DebugDiag etc.
Hi Hammad,
Which AX version you facing this issue?
My AX R3 Cumulative Update 11, also facing same issue.
Thanks.
Hi Hammad Ali Khan,
Try to install KB 4089071 fix.lcs.dynamics.com/.../1178567
Debugging mode enabled on your AOS?
Is this happening while performing any specific activity or randomly?
Hi Sanjay,
Have your issue resolved? If yes, please share the solution as i am also facing this issue while trying to analyze dump file.
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