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Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... Failed Installation du...

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Failed Installation due to missing dependencies related to Sales Hub app missing

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My attempt to install the Dynamics 365 Sales Enterprise Edition App has failed several times with Error Code - 2147188685 along with a message about msdyn Sales App. Missing dependencies related to Sales Hub. Sales Hub is not in My Apps or in Business Apps. The articles about granting or revoking Sales Hub appears outdated. I can't find missing dependencies page. II'm spending too much time on this. I'm about to cancel again. Help!

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PerezAguiar Microsoft Employee on at

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Hey!

Does the environment already has ANY Dynamics 365 app? Customer Service, Field Service, Project Operations? Otherwise, you won't be able to deploy.

There are a few important things here. If you provision an environment, you must ensure you select "Add database". Otherwise, you can't install any Dynamics App. Second: when you're creating an environment and after you add the DB, you must ensure that you select any Dynamics 365 App to be deployed. This is documented on https://learn.microsoft.com/en-us/power-platform/admin/create-environment#why-create-an-environment-with-a-database

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