Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Unanswered

HTML code embedding in a client email

Posted on by Microsoft Employee

I am encountering an issue where external clients are seeing HTML code embedded in the body of an email sent directly from Dynamics. It is quite ugly. What can I do to stop this from happening?

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: HTML code embedding in a client email

    Hi Cebil,

    How do these external clients open email? By open it directly in online website or in a local client such as Outlook or Windows Mail application? 

    Please also check whether HTML code had display samely in your sent email activities records,

    pastedimage1574219228987v1.png

    and try to copy issued content with HTML code into HTML editor mode and send a test email again.

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans