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Answered

Booking status field is not showing as lookup in Field service mobile APP

Posted on by 30

I have add event on presearch filter booking status lookup to filter the status based on role, when I check on Field service Mobile APP.

The field is showing as optionset instead of Lookup. As It is showing as optionset presearch filter is not working on mobile.
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  • Esakki Profile Picture
    Esakki 30 on at
    RE: Booking status field is not showing as lookup in Field service mobile APP

    Thank you

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Booking status field is not showing as lookup in Field service mobile APP

    Hi Esakki,

    You need check the field of the form in the web client:

    1.Check if the type of the field is lookup

    2.Check if this field is custom

  • Verified answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Booking status field is not showing as lookup in Field service mobile APP

    Hi.

    Check if it has a Custom Control enabled on this field. It also may be the reason your JavaScript event does not fire.

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