web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Booking status field is not showing as lookup in Field service mobile APP

(0) ShareShare
ReportReport
Posted on by 30

I have add event on presearch filter booking status lookup to filter the status based on role, when I check on Field service Mobile APP.

The field is showing as optionset instead of Lookup. As It is showing as optionset presearch filter is not working on mobile.
WhatsApp-Image-2022_2D00_08_2D00_02-at-9.00.08-PM.jpeg

  • Verified answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    Check if it has a Custom Control enabled on this field. It also may be the reason your JavaScript event does not fire.

  • Community Member Profile Picture
    on at

    Hi Esakki,

    You need check the field of the form in the web client:

    1.Check if the type of the field is lookup

    2.Check if this field is custom

  • Esakki Profile Picture
    30 on at

    Thank you

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Syed Aqib Raza Profile Picture

Syed Aqib Raza 42

#2
11manish Profile Picture

11manish 29 Super User 2026 Season 2

#3
Travis South Profile Picture

Travis South 19

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans