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Microsoft Dynamics NAV (Archived)

Auto scheduler on NAV stopped working after a power issue

Posted on by Microsoft Employee

The jobs that we scheduled to run automatically stopped running after a power issue with our NAV server. We now have to run this manually. we use NAV 2015 and LS Retail. Kindly assist.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Do you see any messages in the Event Viewer?

  • keoma Profile Picture
    keoma 32,675 on at
    RE: Auto scheduler on NAV stopped working after a power issue

    if that does not work, then it can be that some of the nav service program files were corrupted. so it can be needed that you have to remove the nav service, then reinstall it. for that follow:

    msdn.microsoft.com/.../jj672909(v=nav.90).aspx

    msdn.microsoft.com/.../hh166291(v=nav.90).aspx

    if that also does not work, a complete nav reinstall could be needed (nav setup).

    to prevent a new power blackout add an UPS to your server infrastructure

    en.wikipedia.org/.../Uninterruptible_power_supply

  • keoma Profile Picture
    keoma 32,675 on at
    RE: Auto scheduler on NAV stopped working after a power issue

    remove the according job queue and corresponding job queue entries, restart the nav service, create a new job with job queue entries, restart the nav service, try again. also check if there is an entry for the these nav objects in the object metadata table and remove them if there are ones.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Really would appreciate if an expert can spare me some of his time so we can look at this issue together using share screen. I would also  appreciate mentorship. Please interested respond to this thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    sched22.jpgsched22.jpg

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    scheduler-issue.jpg

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Please send the screen shots of Job Queue and your LS Jobs (Timing details).

  • RockwithNav Profile Picture
    RockwithNav 6,562 on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Hey sunnybills,

    NAS Server on NAV usually  doesn't stops, but it's not like a full proof solution that if you are running a Job on NAS it will never stop. There could always be an unknown error. I will recommend to enable a mail transmission if your Job Stops or too even if your Job is facing an error.

    Thanks

    Blog - rockwithnav.wordpress.com

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Need guidance. I could send you screenshots if u dont mind

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto scheduler on NAV stopped working after a power issue

    Thanks Alexander. I am a rookie in NAV and would appreciate if you can guide me through the steps to reinstall the service. Thanks

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