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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

How to reset my portal

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Posted on by 72

Hi,

I have been exploring power portals in my SANDBOX environment and I have provisioned the customer service app portal as I am using (and have customized) the customer service app in dynamics 365. However, I think it is not necessary for me to have a complex portal I only need to create a portal from blank for external users to fill in a couple of forms and so I deleted the portal with the idea to creating a new portal from blank. However when I do this and then create a new portal I just get the same old edited portal back up again. How do I start fresh?

Also when I have completed my portal in the sandbox how difficult is it to move it over to my production environment?

Thanks in advance for any help.

Matt

PS Can you recommend anyone who will do ad-hoc training and support on portals in the UK?

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  • Verified answer
    erhan.keskin Profile Picture
    2,253 on at

    Hi Matt,

    Please make sure you have done those described in the "delete a portal" section on the link below?

    Reset a portal - Power Apps | Microsoft Docs

    Regards,

  • Verified answer
    Brandon Sambat Profile Picture
    on at

    Reset a Portal - docs.microsoft.com/.../reset-portal

    Migrate a portal - docs.microsoft.com/.../migrate-portal-configuration

    Sorry I don't have any contacts within the UK for training.  You can always use the Microsoft Learning - docs.microsoft.com/.../ not the most extensive but good to get you started.

  • Matthu Profile Picture
    72 on at

    That is great thankyou Erhan!

  • Matthu Profile Picture
    72 on at

    Thank you so much Brandon!

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