Issue with compose email

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Posted on by Manuel Lozada

357

Hi Community,

I have an issue when I compose an email and I try to select the contact to send, the system starts running and the state working on it does not finish. therefore, I need to close the window.

Do you know, what is happening? I would appreciate it.

Thanks;

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Dynamics 365 Business Central

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Verified answer

Manuel Lozada 357 on at

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Issue with compose email

Hi, community,

I fixed the bug, It was a problem from Microsoft, I contacted through help the support chart.

Thank you
Chris Net 29 on at

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Issue with compose email

I have the same problem. I created a new sandbox without any extensions and it just doesnt work anymore.
The overall performance is actually really bad, the sandbox is almost unusable right now.

Location: Germany

Version:                         23.5.16502.16589

Environment Type:         Production & Sandbox

Browser:              Chrome, Edge, Mozilla

Type:                             SaaS
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Judy Microsoft Employee on at

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Issue with compose email

Hi, I have reproduced the same issue on my demo environment.

Can you show us the version of your business central. Please try to update the business central to the latest version to see if it can help.
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YUN ZHU 84,274 Super User 2025 Season 1 on at

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Issue with compose email

I tried it in both the JP and US environments of BC24.0 and did not encounter this problem.

JP: W1

US:

Hope this helps.

Thanks.

ZHU
Manuel Lozada 357 on at

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Issue with compose email

Hi Renteria

Yes, I have an installed extension but I tested with Sandbox Cronus USA and have the same issue.
Gerardo Rentería Ga... 19,644 Most Valuable Professional on at

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Issue with compose email

Hi

I have done the exercise in version 23.5 and 24 and I do not have this behavior. Could it be that there is an extension installed?

BR

GR