Microsoft Dynamics AX (Archived)

Can not activate modern POS dynamics 365 for operations

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Posted on by Ahmed Hesham

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Hi,

I want to active modern POS but I'm facing and error

DA3001 - A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

The server URL typed may have some issues, check for typo errors or if it matches the HTTP protocol of the server.
Server can't be reached because it is offline;
The Application pool has stopped. Restart the pool, and try again;
The Server host name can't be resolved because the DNS can't be reached;
Server is actively refusing the connection because the port you are using is not allowed through the firewall;
The local system doesn't have network connectivity;
The local system firewall is blocking outgoing connections. Add a firewall exception for the application.

Application session ID

5f9b2af6-f25f-75df-b209-24b457db08e1

After you have resolved the issue, press Retry.

However when I access the Url in the browser, I find the below:

1007.Screenshot_5F00_1.png

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RM-22040759-0 2,014 on at

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Please check below point :

1. Cross check Real-Time server profile.

2. Are you able to browse Real-Time URL (https://<server name>:port/<web application name>/Service.svc

technet.microsoft.com/.../dn876713.aspx

Best Regards,

Ravi Theja Madisetty

https://technoguns.com

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Ahmed Hesham 2,227 on at

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I can not fidn real time service in the system it is not exist in retail store screen

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Ahmed Hesham 2,227 on at

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I can not find real time service in the system it is not exist in retail store screen

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RM-22040759-0 2,014 on at

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Make sure RealTime Server and Channel Profiles configured properly. Please check below locations.

1.RealTime Server Profile Path :

Path : Open AXClient >> AX Company >> Retail >> Setup >>Retail scheduler >> Channel integration >>Real-Time service profile

2. Channel profiles.

Open AXClient >> AX Company >> Retail >> Setup >>Retail scheduler >> Channel integration >>Channel Profiles

Best Regards,

Ravi Theja Madisetty

https://technoguns.com

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RM-22040759-0 2,014 on at

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Adding one more point,

Please validate Async Client configurations.

I.e Goto the server where you installed Async Client (Ex : C:\Program Files (x86)\Microsoft Dynamics AX\60\CDX\Async Client\Package) and open Async client configuration utility and Validate.

And also I recommend you refer below thread/blogs

community.dynamics.com/.../189145

https://community.dynamics.com/ax/b/sumitpotbharesaxretailblog/archive/2015/01/30/modern-pos-activation-in-dynamics-ax-for-retail-r3

Best Regards,

Ravi Theja Madisetty

https://technoguns.com

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RM-22040759-0 2,014 on at

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Oops sorry, i didn't notice you are referring D36s.

Till I didn't check retail setups in D365.

Blogs which I have attached above related to AX 2012

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Pravasti AK 2,985 on at

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Hi Yoko,

MPOS is installed locally on the same instance as the AX instance.

Go to the Event Viewer and there are no events from a Retail Server source, then for sure you have a simpler issue.

This is the Retail Server URL you have entered is wrong, for sure. Just copy it and browse it in a web browser. If valid it should let you know that it wants to download a v1 file, but this will not happen. Just correct this and it will work.

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Ahmed Hesham 2,227 on at

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Dears, the issue is solved after installing the right ssl certificate

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Ahmed Hesham 2,227 on at

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Dears, the issue is solved after installing the right ssl certificate.

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Community Member on at

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Hi,

Can you please detail out the solution ? I am also facing the similar issue while activation of MPOS for D365.

Thanks,

Digvin.

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Community site session details

Can not activate modern POS dynamics 365 for operations

DA3001 - A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

The server URL typed may have some issues, check for typo errors or if it matches the HTTP protocol of the server.

Server can't be reached because it is offline;

The Application pool has stopped. Restart the pool, and try again;

The Server host name can't be resolved because the DNS can't be reached;

Server is actively refusing the connection because the port you are using is not allowed through the firewall;

The local system doesn't have network connectivity;

The local system firewall is blocking outgoing connections. Add a firewall exception for the application.

Application session ID

5f9b2af6-f25f-75df-b209-24b457db08e1

After you have resolved the issue, press Retry.

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Can not activate modern POS dynamics 365 for operations

DA3001 - A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

A connectivity error has occurred and your device can't connect to the server. This may be due to one or more of the following reasons. Contact your system administrator.

The server URL typed may have some issues, check for typo errors or if it matches the HTTP protocol of the server.

Server can't be reached because it is offline;

The Application pool has stopped. Restart the pool, and try again;

The Server host name can't be resolved because the DNS can't be reached;

Server is actively refusing the connection because the port you are using is not allowed through the firewall;

The local system doesn't have network connectivity;

The local system firewall is blocking outgoing connections. Add a firewall exception for the application.

Application session ID

5f9b2af6-f25f-75df-b209-24b457db08e1

After you have resolved the issue, press Retry.

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Featured topics

Product updates