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Customer experience | Sales, Customer Insights,...
Suggested answer

Connect/Relate Activities Together

Posted on by 35

Hello, 

Is it possible to connect activities to one another. I am using d365 Sales and I have a list of activities that need to be completed by different users. What  I want to see is for a client a list of the tasks required to be completed for them, who is working on the tasks and which ones are done. 

Any ideas how I can achieve this and relate the tasks to each other? 

  • Mohsin Ali Profile Picture
    Mohsin Ali 3,610 on at
    RE: Connect/Relate Activities Together

    You can apply filters based on the owner of that task.

  • Suggested answer
    Vipin J Profile Picture
    Vipin J 1,583 on at
    RE: Connect/Relate Activities Together

    All activities are having regarding fields which could be associated with the customer like (Account or Contact).

    Under any Contact or account you would then have related tab which can list down all the activities under it.

    Follow my Blog : https://vjcity.blogspot.com/

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