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Microsoft Dynamics NAV (Archived)

Errors installing NAV 2013 R2 RTC on Citrix XenApp

Posted on by 1,303

I'm unable to install the RTC client on Citrix XenApp 6.5 - see Install Log below.  

=== Logging started: 2014/04/14 17:12:01 ===

Executable: \\bcid-ebook\NAVInstall\Dynamics.71.NA.1349281.DVD\setup.exe v7.1.35473.0

Computer  : BCIXENAPP

--- logging level: standard ---

RegistrySearch: Checking registry key existence. Id = 'SqlServerInstalled'

RegistrySearch: Checking registry key existence. Id = 'SqlNCLIInstalled'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx45Version'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Installed'

RegistrySearch: Searching for registry key value. Id = 'DotNetFx35SpLevel'

RegistrySearch: Searching for registry key value. Id = 'VstoInstalledx86'

RegistrySearch: Searching for registry key value. Id = 'VstoInstalledx64'

RegistrySearch: Searching for registry key value. Id = 'PowerShell30Installed'

RegistrySearch: Checking registry key existence. Id = 'WindowsSearchInstalled'

RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx86'

Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'

RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx64'

Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'

RegistrySearch: Checking registry key existence. Id = 'Outlook'

RegistrySearch: Checking registry key existence. Id = 'Outlook15'

RegistrySearch: Searching for registry key value. Id = 'VCPPSpLevel'

Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\11.0'

RegistrySearch: Checking registry key existence. Id = 'VCPPInstalled'

RegistrySearch: Checking registry key existence. Id = 'VCPP64Installed'

RegistrySearch: Checking registry key existence. Id = 'IISInstalled'

RegistrySearch: Searching for registry key value. Id = 'IISWinAuthInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'WindowsAuthentication'

RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'

RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET45'

RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'

RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility45'

RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ISAPIExtensions'

RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'

RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ISAPIFilter'

RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'RequestFiltering'

RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'

Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'StaticContent'

Configuring package. Id = 'ARP'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.1.log

Done configuring package. Id = 'ARP' ReturnCode = 0

Configuring package. Id = 'RoleTailoredClient'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.2.log

Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603

Configuring package. Id = 'RoleTailoredClient_MX.es'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.3.log

Done configuring package. Id = 'RoleTailoredClient_MX.es' ReturnCode = 0

Configuring package. Id = 'RoleTailoredClient_CA.fr'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.4.log

Done configuring package. Id = 'RoleTailoredClient_CA.fr' ReturnCode = 0

Configuring package. Id = 'RoleTailoredClient_CA.en'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.5.log

Done configuring package. Id = 'RoleTailoredClient_CA.en' ReturnCode = 0

Configuring package. Id = 'RoleTailoredClient_US.en'

MSI log file set to: C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.6.log

Done configuring package. Id = 'RoleTailoredClient_US.en' ReturnCode = 0

SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.

ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.

SUCCESS: Package Language Module (es-MX) for Microsoft Dynamics NAV Windows Client executed sucessfully.

SUCCESS: Package Language Module (fr-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.

SUCCESS: Package Language Module (en-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.

SUCCESS: Package Language Module (en-US) for Microsoft Dynamics NAV Windows Client executed sucessfully.

=== Logging stopped: 2014/04/14 17:12:43 ===

*This post is locked for comments

  • Suggested answer
    opti2k4 Profile Picture
    opti2k4 20 on at
    RE: Errors installing NAV 2013 R2 RTC on Citrix XenApp

    It can only be installed on Windows 2012 or Windows2012R2.

  • Verified answer
    Daniele Rebussi Profile Picture
    Daniele Rebussi 2,480 on at
    RE: Errors installing NAV 2013 R2 RTC on Citrix XenApp

    This is the exact step failing: ExecFirewallExceptions:  Error 0x800706d9: failed to add/update port exception for name 'Microsoft Dynamics NAV Client' on port , protocol -2147483648

    Can you try running the setup with "Add rule to firewall" = No, in the server part configuration?

  • Dan Eckhoff Profile Picture
    Dan Eckhoff 1,303 on at
    RE: Errors installing NAV 2013 R2 RTC on Citrix XenApp

    Daniele, thanks for the suggestion. I tried it, but No-Go.  Contents of the file you reference after moving the install folder locally is below:

    === Logging started: 4/15/2014  8:43:32 ===

    Action start 8:43:32: INSTALL.

    Action start 8:43:32: FindRelatedProducts.

    Action ended 8:43:32: FindRelatedProducts. Return value 1.

    Action start 8:43:32: AppSearch.

    Action ended 8:43:32: AppSearch. Return value 1.

    Action start 8:43:32: LaunchConditions.

    Action ended 8:43:32: LaunchConditions. Return value 1.

    Action start 8:43:32: ValidateProductID.

    Action ended 8:43:32: ValidateProductID. Return value 1.

    Action start 8:43:32: CostInitialize.

    Action ended 8:43:32: CostInitialize. Return value 1.

    Action start 8:43:32: FileCost.

    Action ended 8:43:32: FileCost. Return value 1.

    Action start 8:43:32: CostFinalize.

    Action ended 8:43:37: CostFinalize. Return value 1.

    Action start 8:43:37: SetARPINSTALLLOCATION.

    Action ended 8:43:37: SetARPINSTALLLOCATION. Return value 1.

    Action start 8:43:37: InstallValidate.

    Action ended 8:43:37: InstallValidate. Return value 1.

    Action start 8:43:37: InstallInitialize.

    Action ended 8:43:37: InstallInitialize. Return value 1.

    Action start 8:43:37: ProcessComponents.

    Action ended 8:43:37: ProcessComponents. Return value 1.

    Action start 8:43:37: MsiUnpublishAssemblies.

    Action ended 8:43:37: MsiUnpublishAssemblies. Return value 1.

    Action start 8:43:37: UnpublishFeatures.

    Action ended 8:43:37: UnpublishFeatures. Return value 1.

    Action start 8:43:37: UnregisterTypeLibraries.

    Action ended 8:43:37: UnregisterTypeLibraries. Return value 1.

    Action start 8:43:37: RemoveRegistryValues.

    Action ended 8:43:37: RemoveRegistryValues. Return value 1.

    Action start 8:43:37: UnregisterClassInfo.

    Action ended 8:43:37: UnregisterClassInfo. Return value 1.

    Action start 8:43:37: UnregisterExtensionInfo.

    Action ended 8:43:37: UnregisterExtensionInfo. Return value 1.

    Action start 8:43:37: UnregisterProgIdInfo.

    Action ended 8:43:37: UnregisterProgIdInfo. Return value 1.

    Action start 8:43:37: RemoveShortcuts.

    Action ended 8:43:37: RemoveShortcuts. Return value 1.

    Action start 8:43:37: WixSchedFirewallExceptionsUninstall.

    SchedFirewallExceptions:  Component 'NAVFirewallException' action state (1) doesn't match request (2)

    SchedFirewallExceptions:  No firewall exceptions scheduled

    Action ended 8:43:38: WixSchedFirewallExceptionsUninstall. Return value 1.

    Action start 8:43:38: RemoveFiles.

    Action ended 8:43:38: RemoveFiles. Return value 1.

    Action start 8:43:38: RemoveFolders.

    Action ended 8:43:38: RemoveFolders. Return value 1.

    Action start 8:43:38: CreateFolders.

    Action ended 8:43:38: CreateFolders. Return value 1.

    Action start 8:43:38: NetFxScheduleNativeImage.

    Action ended 8:43:38: NetFxScheduleNativeImage. Return value 1.

    Action start 8:43:38: InstallFiles.

    Action ended 8:43:38: InstallFiles. Return value 1.

    Action start 8:43:38: WixSchedFirewallExceptionsInstall.

    SchedFirewallExceptions:  Scheduling firewall exception (1€Microsoft Dynamics NAV Client€2147483647€*€0€1€€-2147483648€)

    Action start 8:43:38: WixRollbackFirewallExceptionsInstall.

    Action ended 8:43:38: WixRollbackFirewallExceptionsInstall. Return value 1.

    Action start 8:43:38: WixExecFirewallExceptionsInstall.

    Action ended 8:43:38: WixExecFirewallExceptionsInstall. Return value 1.

    Action ended 8:43:38: WixSchedFirewallExceptionsInstall. Return value 1.

    Action start 8:43:38: DuplicateFiles.

    Action ended 8:43:38: DuplicateFiles. Return value 1.

    Action start 8:43:38: SchedXmlFile.

    Action start 8:43:38: ExecXmlFile.

    Action ended 8:43:38: ExecXmlFile. Return value 1.

    Action ended 8:43:38: SchedXmlFile. Return value 1.

    Action start 8:43:38: CreateShortcuts.

    Action ended 8:43:38: CreateShortcuts. Return value 1.

    Action start 8:43:38: RegisterClassInfo.

    Action ended 8:43:38: RegisterClassInfo. Return value 1.

    Action start 8:43:38: RegisterExtensionInfo.

    Action ended 8:43:38: RegisterExtensionInfo. Return value 1.

    Action start 8:43:38: RegisterProgIdInfo.

    Action ended 8:43:38: RegisterProgIdInfo. Return value 1.

    Action start 8:43:38: WriteRegistryValues.

    Action ended 8:43:38: WriteRegistryValues. Return value 1.

    Action start 8:43:38: RegisterTypeLibraries.

    Action ended 8:43:38: RegisterTypeLibraries. Return value 1.

    Action start 8:43:38: RegisterUser.

    Action ended 8:43:38: RegisterUser. Return value 1.

    Action start 8:43:38: RegisterProduct.

    Action ended 8:43:38: RegisterProduct. Return value 1.

    Action start 8:43:38: MsiPublishAssemblies.

    Action ended 8:43:38: MsiPublishAssemblies. Return value 1.

    Action start 8:43:38: NetFxExecuteNativeImageCommitUninstall.

    Action ended 8:43:38: NetFxExecuteNativeImageCommitUninstall. Return value 1.

    Action start 8:43:38: NetFxExecuteNativeImageCommitInstall.

    Action ended 8:43:38: NetFxExecuteNativeImageCommitInstall. Return value 1.

    Action start 8:43:38: PublishFeatures.

    Action ended 8:43:38: PublishFeatures. Return value 1.

    Action start 8:43:38: PublishProduct.

    Action ended 8:43:38: PublishProduct. Return value 1.

    Action start 8:43:38: SetCopyConfigCmd.

    Action ended 8:43:38: SetCopyConfigCmd. Return value 1.

    Action start 8:43:38: CopyConfigCmd.

    Action ended 8:43:38: CopyConfigCmd. Return value 1.

    Action start 8:43:38: InstallFinalize.

    ExecFirewallExceptions:  Installing firewall exception2 Microsoft Dynamics NAV Client on port , protocol -2147483648

    ExecFirewallExceptions:  Error 0x800706d9: failed trying to find existing port rule

    ExecFirewallExceptions:  Error 0x800706d9: failed to add/update port exception for name 'Microsoft Dynamics NAV Client' on port , protocol -2147483648

    CustomAction WixExecFirewallExceptionsInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    Action ended 8:43:41: InstallFinalize. Return value 3.

    ExecFirewallExceptions:  Uninstalling firewall exception2 Microsoft Dynamics NAV Client on port , protocol -2147483648

    ExecFirewallExceptions:  Error 0x800706d9: failed to remove authorized app

    ExecFirewallExceptions:  Error 0x800706d9: failed to remove port exception for name 'Microsoft Dynamics NAV Client' on port , protocol -2147483648

    CustomAction WixRollbackFirewallExceptionsInstall returned actual error code 1603 but will be translated to success due to continue marking

    Action ended 8:43:41: INSTALL. Return value 3.

    Property(S): DiskPrompt = [1]

    Property(S): UpgradeCode = {00000000-0000-7100-0000-C92F6986D8DF}

    Property(S): WixRollbackFirewallExceptionsInstall = 1€Microsoft Dynamics NAV Client€2147483647€*€0€1€€-2147483648€

    Property(S): WixExecFirewallExceptionsInstall = 1€Microsoft Dynamics NAV Client€2147483647€*€0€1€€-2147483648€

    Property(S): NAV_NETFX35_INSTALLED = #1

    Property(S): NAV_VCPP_INSTALLED = #1

    Property(S): NAV_VSTO_INSTALLED = #1

    Property(S): NETFRAMEWORK45 = #378758

    Property(S): AppDataDynNavVer = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\71\

    Property(S): AppDataDynNAV = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\

    Property(S): AppDataMS = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\

    Property(S): ComAppDataDynNavVer = C:\ProgramData\Microsoft\Microsoft Dynamics NAV\71\

    Property(S): ComAppDataDynNAV = C:\ProgramData\Microsoft\Microsoft Dynamics NAV\

    Property(S): INSTALLDIR = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\

    Property(S): TARGETDIR = C:\

    Property(S): Images = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Images\

    Property(S): Add_Ins = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\

    Property(S): DynConnect = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Connect\

    Property(S): BusinessChart = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\BusinessChart\

    Property(S): VideoPlayer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\VideoPlayer\

    Property(S): PageReady = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\PageReady\

    Property(S): PingPong = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\PingPong\

    Property(S): TimelineVisualization = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Timeline\

    Property(S): SLTDIR.1029 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1029\

    Property(S): SLTDIR.1030 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1030\

    Property(S): SLTDIR.1031 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1031\

    Property(S): SLTDIR.1033 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1033\

    Property(S): SLTDIR.1034 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1034\

    Property(S): SLTDIR.1035 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1035\

    Property(S): SLTDIR.1036 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1036\

    Property(S): SLTDIR.1039 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1039\

    Property(S): SLTDIR.1040 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1040\

    Property(S): SLTDIR.1043 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1043\

    Property(S): SLTDIR.1044 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1044\

    Property(S): SLTDIR.1049 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1049\

    Property(S): SLTDIR.1053 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\1053\

    Property(S): SLTDIR.3082 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\3082\

    Property(S): SLTDIR.4105 = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\4105\

    Property(S): En_Us = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\en-US\

    Property(S): Elster = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Elster\

    Property(S): MX_ElectronicInvoice = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\ElectronicInvoice\

    Property(S): BAPI = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\BAPI\

    Property(S): OLSync = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\OLSync\

    Property(S): OpenXml = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\OpenXml\

    Property(S): UserAccount = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\UserAccount\

    Property(S): NavEwsWrapper = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\NavEwsWrapper\

    Property(S): System32 = C:\Windows\SysWOW64\

    Property(S): OfficeHelpers = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Office\

    Property(S): ReportLayoutFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\ReportLayout\

    Property(S): CodeViewer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\CodeViewer\

    Property(S): EditComp = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\CodeViewer\EditorComponents\

    Property(S): DSOPWrapper = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\DSOP\

    Property(S): EnuFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\ENU\

    Property(S): Timer = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Timer\

    Property(S): SMTP = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\SMTP\

    Property(S): DOPAYMENTSERVICE = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\Add-ins\Online Services\

    Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\

    Property(S): CopyConfigCmd = "C:\Windows\SysWOW64\cmd.exe" /c copy /Y "" "%SystemRoot%\sysnative\mmc.exe.config"

    Property(S): ExecXmlFile = 1€0€C:\ProgramData\Microsoft\Microsoft Dynamics NAV\71\ClientUserSettings.config€3€0€//configuration/appSettings/add[@key='Server']/@value€€bcid-ebook€3€0€//configuration/appSettings/add[@key='ClientServicesPort']/@value€€7046€3€0€//configuration/appSettings/add[@key='ServerInstance']/@value€€DynamicsNAV71€3€0€//configuration/appSettings/add[@key='ClientServicesCredentialType']/@value€€Windows€3€0€//configuration/appSettings/add[@key='DnsIdentity']/@value€€€3€0€//configuration/appSettings/add[@key='ACSUri']/@value€€€3€0€//configuration/appSettings/add[@key='HelpServer']/@value€€bcid-ebook€1€0€C:\ProgramData\Microsoft\Microsoft Dynamics NAV\71\ClientUserSettings.config€3€0€//configuration/appSettings/add[@key='HelpServerPort']/@value€€49000

    Property(S): WindowsFolder = C:\Windows\

    Property(S): ComAppDataMS = C:\ProgramData\Microsoft\

    Property(S): CommonAppDataFolder = C:\ProgramData\

    Property(S): AppDataFolder = C:\Users\administrator.BCI\AppData\Roaming\

    Property(S): Microsoft_Dynamics_NAV2 = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\

    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

    Property(S): GlobalAssemblyCache = C:\

    Property(S): SLT = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\SLT\

    Property(S): ProductFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\71\RoleTailored Client\

    Property(S): ProgramNavVersionFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\71\

    Property(S): ProgramNavFolder = C:\Program Files (x86)\Microsoft Dynamics NAV\

    Property(S): ProgramFilesFolder = C:\Program Files (x86)\

    Property(S): SystemFolder = C:\Windows\SysWOW64\

    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

    Property(S): SourceDir = \\bcid-ebook\NAVInstall\Dynamics.71.NA.1349281.DVD\RoleTailoredClient\

    Property(S): DISABLEADVTSHORTCUTS = 1

    Property(S): SERVICEPORT = 7046

    Property(S): NAVSERVER = bcid-ebook

    Property(S): SERVERINSTANCE = DynamicsNAV71

    Property(S): ARPPRODUCTICON = ARPProductIcon.exe

    Property(S): ARPURLINFOABOUT = www.microsoft.com/dynamics

    Property(S): INSTALLLEVEL = 100

    Property(S): FIREWALLEXCEPTION = true

    Property(S): CREDENTIALTYPE = Windows

    Property(S): NavMajorVersion = 7.1.0.0

    Property(S): ALLUSERS = 1

    Property(S): NAV_NETFX45_MESSAGE = The .NET Framework 4.5 was not found on this machine. Please install this before you install the product.

    Property(S): NAV_NETFX35_MESSAGE = The .NET Framework 3.5 was not found on this machine. Please install this before you install the product.

    Property(S): NAV_VCPP_MESSAGE = The Visual C++ Redistributable was not found on this machine. Please install this before you install the product.

    Property(S): NAV_VSTO_MESSAGE = The Microsoft Visual Studio 2010 Tools For Office Runtime was not found on this machine. Please install this before you install the product.

    Property(S): Manufacturer = Microsoft Corporation

    Property(S): ProductCode = {00000000-0000-7100-0000-0CE90DA3512B}

    Property(S): ProductLanguage = 1033

    Property(S): ProductName = Microsoft Dynamics NAV RoleTailored Client

    Property(S): ProductVersion = 7.1.35473.0

    Property(S): SecureCustomProperties = NAVSERVER;NETFRAMEWORK45;NEWPRODUCTFOUND;SERVERINSTANCE;SERVICEPORT

    Property(S): MsiLogFileLocation = C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.2.log

    Property(S): PackageCode = {8BAD2880-5E5A-452D-A8D6-0552140F09E7}

    Property(S): ProductState = -1

    Property(S): PackagecodeChanging = 1

    Property(S): ADDLOCAL = Lib,NewClient

    Property(S): WEBHELPSERVER = bcid-ebook

    Property(S): WEBHELPPORT = 49000

    Property(S): ARPSYSTEMCOMPONENT = 1

    Property(S): REBOOT = ReallySuppress

    Property(S): SUPPRESSPREREQ = 1

    Property(S): CURRENTDIRECTORY = C:\bciappsrv1\EBookSoftware\Dynamics.71.NA.1349281.DVD

    Property(S): CLIENTUILEVEL = 3

    Property(S): MSICLIENTUSESEXTERNALUI = 1

    Property(S): CLIENTPROCESSID = 7704

    Property(S): VersionDatabase = 200

    Property(S): VersionMsi = 5.00

    Property(S): VersionNT = 601

    Property(S): VersionNT64 = 601

    Property(S): WindowsBuild = 7601

    Property(S): ServicePackLevel = 1

    Property(S): ServicePackLevelMinor = 0

    Property(S): MsiNTProductType = 3

    Property(S): WindowsVolume = C:\

    Property(S): System64Folder = C:\Windows\system32\

    Property(S): TerminalServer = 1

    Property(S): TempFolder = C:\Users\ADMINI~1.BCI\AppData\Local\Temp\

    Property(S): ProgramFiles64Folder = C:\Program Files\

    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

    Property(S): FavoritesFolder = C:\Users\administrator.BCI\Favorites\

    Property(S): NetHoodFolder = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

    Property(S): PersonalFolder = C:\Users\administrator.BCI\Documents\

    Property(S): PrintHoodFolder = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

    Property(S): RecentFolder = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Windows\Recent\

    Property(S): SendToFolder = C:\Users\administrator.BCI\AppData\Roaming\Microsoft\Windows\SendTo\

    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

    Property(S): LocalAppDataFolder = C:\Users\administrator.BCI\AppData\Local\

    Property(S): MyPicturesFolder = C:\Users\administrator.BCI\Pictures\

    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

    Property(S): DesktopFolder = C:\Users\Public\Desktop\

    Property(S): FontsFolder = C:\Windows\Fonts\

    Property(S): GPTSupport = 1

    Property(S): OLEAdvtSupport = 1

    Property(S): ShellAdvtSupport = 1

    Property(S): MsiAMD64 = 6

    Property(S): Msix64 = 6

    Property(S): Intel = 6

    Property(S): PhysicalMemory = 8192

    Property(S): VirtualMemory = 13877

    Property(S): AdminUser = 1

    Property(S): MsiTrueAdminUser = 1

    Property(S): LogonUser = administrator

    Property(S): UserSID = S-1-5-21-949617084-391215423-1307212239-500

    Property(S): UserLanguageID = 1033

    Property(S): ComputerName = BCIXENAPP

    Property(S): SystemLanguageID = 1033

    Property(S): ScreenX = 1024

    Property(S): ScreenY = 768

    Property(S): CaptionHeight = 19

    Property(S): BorderTop = 1

    Property(S): BorderSide = 1

    Property(S): TextHeight = 16

    Property(S): TextInternalLeading = 3

    Property(S): ColorBits = 32

    Property(S): TTCSupport = 1

    Property(S): Time = 8:43:41

    Property(S): Date = 4/15/2014

    Property(S): MsiNetAssemblySupport = 4.0.30319.18408

    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

    Property(S): RedirectedDllSupport = 2

    Property(S): MsiRunningElevated = 1

    Property(S): Privileged = 1

    Property(S): USERNAME = Windows User

    Property(S): DATABASE = C:\Windows\Installer\12b38c4.msi

    Property(S): OriginalDatabase = \\bcid-ebook\NAVInstall\Dynamics.71.NA.1349281.DVD\RoleTailoredClient\Microsoft Dynamics NAV RoleTailored Client.msi

    Property(S): UILevel = 2

    Property(S): MsiUISourceResOnly = 1

    Property(S): Preselected = 1

    Property(S): ACTION = INSTALL

    Property(S): ROOTDRIVE = C:\

    Property(S): CostingComplete = 1

    Property(S): OutOfDiskSpace = 0

    Property(S): OutOfNoRbDiskSpace = 0

    Property(S): PrimaryVolumeSpaceAvailable = 0

    Property(S): PrimaryVolumeSpaceRequired = 0

    Property(S): PrimaryVolumeSpaceRemaining = 0

    Property(S): SOURCEDIR = \\bcid-ebook\NAVInstall\Dynamics.71.NA.1349281.DVD\RoleTailoredClient\

    Property(S): SourcedirProduct = {00000000-0000-7100-0000-0CE90DA3512B}

    Property(S): ProductToBeRegistered = 1

    MSI (s) (E0:18) [08:43:41:988]: Product: Microsoft Dynamics NAV RoleTailored Client -- Installation failed.

    MSI (s) (E0:18) [08:43:41:988]: Windows Installer installed the product. Product Name: Microsoft Dynamics NAV RoleTailored Client. Product Version: 7.1.35473.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

    === Logging stopped: 4/15/2014  8:43:41 ===

  • Daniele Rebussi Profile Picture
    Daniele Rebussi 2,480 on at
    RE: Errors installing NAV 2013 R2 RTC on Citrix XenApp

    Hi, can you please post the content of the file "C:\Users\ADMINI~1.BCI\AppData\Local\Temp\1\setup.wix.msi.2.log", which should contain additional information regarding the problem?

    I noticed you are running the install from a network location ("\\bcid-ebook\NAVInstall"), I suggest to copy the installation directory on the local machine and launch the autorun, with "Run as administrator" option, from there.

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