You’re offline. This is a read only version of the page.
2,611
Hello,
I did the setup for card fee in Retail but it is not working.
I test the same for the Gift Card and it is working fine.
Hi Hossam,
If your isssue is still not resolved then Just make sure to perform the following steps or you can share the screen shot of card fee setup to check your posting setting.
1. Go to the Retail Store
2. On the Action pane --> Setup tab --> Setup group --> click payment methods
3. Select the cards payment method and click on Card setup
4. Select the card for which you want to setup fee
5. Then under posting fast tab --> Setup fee details.
6. Run the channel configuration scheduler job. 1070
7. Perform a sales transaction on POS
8. Run the P-Job to pull the transactions to AX.
9. Create and POST the statement.
10. Check the postings in the Card fee account.
Hi Hossam,
Please send me the complete screen shot of your card fee setup? I just executed the same in my demo machine and it's working fine.
Hi Junaid,
it is bank commission account.
but the point that system didn't create the entry at all.
i did the same for the gift card and it is worked perfect.
Hi Hossam,
The entry is correct. Bank will be reduced by 3 $ and Debit will be booked to card fee expense account.
What is yout card fee offset account type? I didnt find that in screen shot.
Hello Junaid,
Thx for reply.
let us say the payment is 100 and the fee is 3%.
the cash receipt will Debit Bank by 100 and Credit the Customer by the same amount
Then the GL Fee Entry will be Debit the Bank Fee Expense by 3 and Credit the Bank by the same amount.
so now my Bank Balance will be 97 and my bank fee expense will be 3.
what is your suggestion?
Thank you for your time.
Hi Hossam,
Why did you selected account type as "Bank Account", it should be "ledger" so that once the sales transaction done on POS and pulled in AX. The statement postings actually will post the card fee to the respective ledger accounts setup under your Card fee form.
#1
Martin Dráb
510
Most Valuable Professional
#2
Saalim Ansari
315
#3
Adis
312
Super User 2025 Season 1
Share
Report
All responses (
Answers (
