User unable to see EFT Payments in Vendor Inquiry

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Hello

I have searched to see if there is a specific set of user rights needed to allow users to see EFT payments in a Vendor Inquiry screen. I am not able to find anything that needs to be added to the user to allow them to see these when inquiring (I can see them as a power user). They can see checks but not EFT's and I assumed they would be of the same nature since they are both payments. Ironically they are the user who generates the EFT's so I have created rights for them to be able to do that and had to add rights to allow them to run the exception report which was not part of the rights when running an EFT process, (which is odd as well, since they can do everything else but see who got an email and who did not)

Any assistance is appreciated.

Dawn

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Microsoft Dynamics GP

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Cheryl Waswick Microsoft Employee on at

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Hi Dawn,

You should either have access to the Inquiry window or you don't. There is no security permissions for seeing EFT payments over regular check payments, so if you see one, you should see both.

I don't think it's security, as I have never heard of this before, and checks and EFT payments should be of the same nature. I would maybe add the Poweruser role to THAT user (as a test) and see if they can see them then, as that would prove it's a permissions issue. (I know you did, but add it to their user role, so testing on the same database and same vendor with same user ID.)

If you think it is a permissions issue of some kind, you can take a dexsql.log of you accessing the Inquiry window and review all the calls to the security tables SY10000 and SY10800. Or you can take the dexsq.log of that user accessing the inquiry window and it would be the last call made in the log. Either way, and then use this blog article to help decipher what security it is looking for:

community.dynamics.com/.../troubleshooting-security-permissions-error-messages-in-microsoft-dynamics-gp

This is really bizarre, so you may need to open a support case for further assistance.

Thanks

Cheryl W.

Microsoft GP Support