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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Schedule Board - Filte...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Schedule Board - Filter Bookings

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Posted on by CU17072242-0 6
Hello Community, 

I have come across scenarios - where I have to create multiple boards. These boards represent an individual location.

Each of these boards will have some resources added to it. A couple of resources will be added across multiple boards(locations). 
 
Now, if a resource is added to multiple boards, as a rosterer I would be seeing Resource Bookings in all the boards irrespective of the location.

Ideally, I would like to see Bookings specific to that location in the corresponding boards. 

Resource A added to Board A & Board B. Currently, no matter which board I look at, all the bookings are displayed. 

What I want to achieve is, Bookings in Board A to be Board A specific and so as in Board B.
 
Is that doable? 

Thanks
I have the same question (1)
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,428 on at
    The schedule board will show all the bookings for that resource.
     
    I am unsure if you can apply a filter to the bookings retrieved.
     
    You can try to work on the visualization to help the schedulers. You can use booking colour to differentiate or implement a different booking template.
     
  • Artur Filar Profile Picture
    Artur Filar Microsoft Employee on at
    The Resource's schedule (bookings) are always displayed cross-tab. It's by design, and it's actually a feature that allows you to see resource's availability through out "locations", or rather tabs. It's designed like that to make sure you don't overbook your resource.

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