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An error occurred while retrieving the row count of entity...The SQL database has issued an error.

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Hi. I’m trying to create a data entity for a standard table (BOMCalcTrans). When I open the entity using the Excel add-in, I can’t refresh the data. The following message appears:
 
Can anyone help?
  • Verified answer
    Komi Siabi Profile Picture
    Komi Siabi 12,712 Most Valuable Professional on at
    An error occurred while retrieving the row count of entity...The SQL database has issued an error.
    In addition to Martin's comment, run a DB Sync after creating the data entity and test via the browser yoururl/data and confirm you can locate your custom entity.
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 9,914 Super User 2024 Season 2 on at
    An error occurred while retrieving the row count of entity...The SQL database has issued an error.
    Hi,
     
    Can you please try to refresh entites.
     
    Best regards,
    Mohamed Amine MAHMOUDI
  • Martin Dráb Profile Picture
    Martin Dráb 230,503 Most Valuable Professional on at
    An error occurred while retrieving the row count of entity...The SQL database has issued an error.
    Event logs might give you more details.
     
    By the way, if you're testing several things at once, you then don't know which one is to blame. What I would do now is testing the OData service directly, rather then going through Excel. Is useful to know whether it has something to do with Excel or Excel can be taken out of the question. Also, Excel may be hiding some information that would help you with debugging.

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