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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Products not displayed...
Microsoft Dynamics AX (Archived)

Products not displayed in Online Store (Error message : An unexpected error has occurred)

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Posted on by Community Member

Hi All

When I try to view product list in online store (I try access in this link : http://ax2012r2a:40002/sites/RetailPublishingPortal/phone/smart-phones), I get error message :

Sorry, something went wrong
An unexpected error has occurred.

Correlation ID: 0ccac79c-a9b7-e0f3-a63b-32d7629f4a88

I already configure online store in AX and check in here : http://ax2012r2a:40001/sites/RetailProductCatalog/Lists/Products/AllItems.aspx that item list is exist

It seems my problem similar with this case : https://community.dynamics.com/ax/f/33/t/103673.aspx but I still confuse what's solution to fix it

I already follow steps in here : http://blogs.technet.com/b/tothesharepoint/archive/2013/03/07/stage-5-connect-your-publishing-site-to-a-catalog.aspx

Regards

Maya

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  • Verified answer
    Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at

    this is the common error and we cannot say anything may need to get further detail of the error

    you’re a  administrator and you find a problem is occurring (such as failed requests) and want to track the problem, you may want to get one of the correlation IDs for the requests that are exhibiting the problematic behavior, and use that correlation ID to investigate deeper.  If no failure is happening, so you aren’t getting an error message with this correlation ID, then you might want to enable developer dashboard; and that will allow you to see the correlation ID generated by that page request.  Here’s what it might look like on the developer dashboard:

    You just happen to be looking through the  logs for any reason, and a request piques your interest, you can see its correlation ID in the log file.

    the following link may help to get the exact detail of the issue you are facing:

    dereksan.blogspot.com/.../sharepoint-20072010an-unexpected-error.html

  • Community Member Profile Picture
    Community Member on at

    Thanks a lot Bashir !

    Problem is solved right now :)

    I check in log and get error : Cannot find ContentPlaceHolder 'PlaceHolderFormDigest' in the master page

    Then I add this syntax below in master page :

    <asp:ContentPlaceHolder id="PlaceHolderFormDigest" runat="server">

    <SharePoint:FormDigest runat=server/>

    </asp:ContentPlaceHolder>

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