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Print Sales Documents Item Line Separated

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Posted on by Rosess 19

Customer was trying to print several invoices from window "Print Sales documents". There is one invoice which should contained 2 items, however the items print separately. For example invoice no INV/22/000010 have 2 items: item A and item B. During printing several invoices from Print Sales Documents window, it shows 2 reports of INV/22/00001. 1 report with item A and another 1 with item B (the 2 items should appear in 1 report only, not separately). After checking the details in invoice INV/22/000010, the actual shipped date for these 2 items are different. Is the actual shipped date really affect the report when printing from window "Print Sales Documents"?

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Microsoft Dynamics GP
  • Williamfleming Profile Picture
    Williamfleming 7 on at
    RE: Print Sales Documents Item Line Separated

    Hello, Yes, the actual shipped date can affect the report when printing from the "Print Sales Documents" window. The system may generate separate reports for items with different shipped dates, even if they are part of the same invoice. In your specific case, since item A and item B have different shipped dates, the system is treating them as separate entries and generating individual reports for each item. To ensure that both items appear in a single report, you may need to adjust the shipped dates so that they are the same for both items in the invoice.                  mykfcexperience

  • AParkes1 Profile Picture
    AParkes1 19 on at
    RE: Print Sales Documents Item Line Separated

    In most cases, the actual shipped date should not affect the report when printing from the "Print Sales Documents" window. The issue you described, where the two items from the same invoice are printing separately, could be caused by a different factor.

    It's possible that there is a configuration or setting within your invoicing or printing system that is causing the items to be printed separately. You may want to review the settings and options related to the printing functionality to ensure that it is set up correctly.

    Additionally, it's important to check if there are any customizations or modifications made to the system that could be causing this issue. If there are any specific customizations related to invoice printing or item grouping, they could be impacting the way the invoices are generated. PaybyPlateMa Pay Online

    Best regard,
    Aparkes

  • Suggested answer
    Rosess Profile Picture
    Rosess 19 on at
    RE: Print Sales Documents Item Line Separated

    Problem solved. At the report writer in SORT, the report is sorting by Actual Ship Date of table Sales Transaction. I removed the statement and problem solved. Thank you

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