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Customer experience | Sales, Customer Insights,...
Answered

DoI - Email Confirmation with external Thank you Page

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Posted on by 147

Hello together,

we are setting up the Marketing application, without the portal functionality. So far everything fine.

DOI is enabled and the user is getting the E-Mail messages sent to his address. However in the default settings for DOI, you can only select a "Marketing Page" as "Thank You Page", where the user is getting redirected once he confirms the link in the E-Mail.

Marketing Pages however only work with a portal instance. How is this handled in case no portal is used?

Thank you for any input and best regards,

Philipp

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Philipp,

    From screenshot in this introduction of section :

    https://docs.microsoft.com/en-us/dynamics365/marketing/double-opt-in#set-up-and-enable-double-opt-in-on-your-instance

    It seems that elder version marketing application only supports "Marketing Page". So I assume you were using elder version.

    In my environment, which enabled 2020 wave 1 early access, there is new field "Use marketing pages for thank you" in DOI setting, 

    thus I can set the field to No and use external web page as "Thank You Page".

    e.g:

    My "Thank You Page" of DOI is hosted on my own server. 

    pastedimage1583463621876v1.png

    pastedimage1583463707091v2.png

    You could also enable the new early access for your environment,

    a free wordpress hosting would an option, whatever hosting options, you should have privilege to add a custom web page for website.(just a simple HTML page is ok)

    Regards,

    Clofly

  • Philipp Focust Profile Picture
    147 on at

    Thanks a lot Clofly for your answer, I got it running.

    Best regards,

    Philipp

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