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Hi,
I have D365 Customer Engagement License and I have created a Field service Environment and assigned those Customer Engagement license to use now i want to add an Addon of RSO to my Field service Environment, but when I try to find the addon I am unable to find it. Please help me how I can find RSO admin with Customer Engagement License.
Mis-understood your request. In that case you need to purchase RSO licenses (licensed per optimized resource, not per dispatcher). How you get the license depends on whether you have a contract with Microsoft or a reseller. After that you will see the RSO subscription in your tenant and be able to deploy it to the desired instance(s).
I don't want trial i want to Add an Addon to my field service environment on with Customer engagement as License.
To request an RSO trial you will need to contact your Microsoft representative(if you have one) or create a support ticket with Microsoft support and they should be able to request the trial for you as described in the documentation.
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