Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Last heartbeat in Job ...
Microsoft Dynamics NAV (Archived)

Last heartbeat in Job Queues is not updated

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi,

We have setup multiple job queues for running different processes.

I see that last heartbeat of job queues is not updating properly because of which job queue entries are not running at the scheduled time.

These job queues are started automatically by NAS services. But sometimes even if services are up and running job queues dont work. Job queue fields Started is True but last hearbeat has old datetime.

After lot of research on this, I now see that the problem is due to last heartbeat of job queue not getting updated (every 10 seconds).  After I restart the service it will work fine and also Last Heartbeat will be updated with current DateTime. And then after a day or two the same issue happens . Regular manual check is required to see if job queue is running or stopped.

So I want to know what can be the reasons behind job queue Last HeartBeat not updating with currentdatetime?

Will appreciate any kind of tips to resolve this.

Thanks,

Vidya

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Last heartbeat in Job Queues is not updated

    Hi Manish,

    Services default time zone is Server Time Zone

    Services DefaultCOmpany is blank

    Thanks,

    Vidya Moger

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: Last heartbeat in Job Queues is not updated

    Have you setup the service time zone & service default company in the dynamics nav service used for job queue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Last heartbeat in Job Queues is not updated

    Hi Ramesh,

    Thank you for the reply.

    Yes the job queue is assigned to a job queue entry. I tried to check if the last heartbeat of the job queue is updated if job queue entry is in error. I see that it still updates the last heartbeat every every minute even if job queue entry status is in error, on-hold etc. :(

    Thanks,

    Vidya Moger

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Last heartbeat in Job Queues is not updated

    Hi Vidya,

    i think you have assigned this job queue to job queue entry right? if it is right the assigned job queue entry may be error,finished or stock with in process. If assigned job queue entry finished with success then only job queue last heartbeat will update with currentdatetime.

    Thank You

    Ramesh.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans