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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Dynamics AX Outlook In...
Microsoft Dynamics AX (Archived)

Dynamics AX Outlook Integration Error - The Microsoft Outlook profile e-mail address is different from the employee e-mail address

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Posted on by PUMA 56

I am running the outlook integration wizard

 

It opens up my outlook client

 

 

When I press OK the following error comes up

 

 

And I am stuck in this part of the wizard

 

However in the worker record related to the userid I have setup the same email address.

 

User Relations Setup

 

Worker Contact Information Setup

 

Worker Address Information Setup

 

 

 

Any help  is appreciated.

 

Regards

Prashanth

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  • PUMA Profile Picture
    PUMA 56 on at
    RE: Dynamics AX Outlook Integration Error - The Microsoft Outlook profile e-mail address is different from the employee e-mail address

    Apologies for mailing this out to everyone. But I need to get this fixed fast.

     

    I am running the outlook integration wizard

     

    It opens up my outlook client

     

     

    When I press OK the following error comes up

     

     

    And I am stuck in this part of the wizard

     

    However in the worker record related to the userid I have setup the same email address.

     

    User Relations Setup

     

    Worker Contact Information Setup

     

    Worker Address Information Setup

     

     

     

    Any help  is appreciated.

  • Suggested answer
    Sohaib Cheema Profile Picture
    Sohaib Cheema 49,434 User Group Leader on at
    RE: Dynamics AX Outlook Integration Error - The Microsoft Outlook profile e-mail address is different from the employee e-mail address

    it tries to match your Outlook address with address of User mentioned in table SysUserInfo

    please check the email address in table SysUserInfo, by filtering it with userid

    Or

    setup it on user options from file menu

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