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Customer experience | Sales, Customer Insights,...
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Installation client Outlook for Dynamics 2011

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Posted on by 10

Dear community, 

Since 2 months we have  a problem with the installation of the Outlook client for Dynamics CRM 2011. When we start the installation, the soft, search to install Windows Live ID Sign-In, but Microsoft had stopped this addin and delete the file from it server. The installation of the client is stopped and we have an error message. We search wthout any success a solution for this problem, if someone have any idea I'm a taker:-). Many thanks in advance.6574.CRM_5F00_error.png

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  • Suggested answer
    SS-01100907-0 Profile Picture
    Microsoft Employee on at

    Hello,

    You can no longer install or use this since this is completely deprecated. Please plan to upgrade the CRM and use server side sync.

  • Metrohm-Fr Profile Picture
    10 on at

    Dear Soumen,

    many thanks for your annswer. My headquarter manage the update of the CRM but it's not planned before 2022 for the french part of the company. I search a solution for continu to works during this really long period. Thanks again, I hope I can found a workaround. Best regards.

    Nicolas

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