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Finance | Project Operations, Human Resources, ...
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Users are unable to Generate Reports in WebApps

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Posted on by 54

Hi

WebApps throwing an error - Server Error in '/' Application, When Users click on Employee Utilization Report under Time and Expenses for Project. When I looked at WebApps Logs found that - 

UploadAttachment   IOException  The network path was not found.

I could not re-collect that where should I update the Path exactly?

Could you please provide me the steps to troubleshoot the issue.

Thanks,

  • Suggested answer
    CFROTON Profile Picture
    4,710 on at
    RE: Users are unable to Generate Reports in WebApps

    Dear Maruthig,

    In the Administration Module in SL there is an Attachment configuration screen.  You would go in there to look at the path to the attachment. I'm not sure what YOU would select, but I select by screen , and use the MDXXX screen I'm trying to attach to in webapps

    They have to have access rights to the report as well.

    My guess is they don't have access to the directory where the attachments would be uploaded to. You might put the "trusted webservice user" (Found in the trusted webservice Account maintenance screen in Administration module) and perhaps the "Everyone" group (most users are in this group when they are added to the domain)

    Best Regards,

    Jana MacDonald

    MSDSL Support Team

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