Unable to Import Bookable Resource in Dynamics 365

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Posted on by My Dynamics Portal

I am facing an error while importing Bookable Resource with Resource type "Contact" in CRM. I have prepared an excel with Resource Type type as "Contact" and entered the contact name which is already exist in CRM. Entered all the mandatory fields in the data import template and tried to import.

I am getting an error "The contact name is required" and the import job failed.

Could you please help me to resolve this issue.

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Al Iggs on at

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I do this on a regular basis and never had problems. Does the "Contact" field in your import file exactly match "FirstName LastName" of your contact?

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My Dynamics Portal 37 on at

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Yes it is exactly match with full name of contact. I have tried to import Account also. It is having same issue.

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