Dear
how do i attach a workflow to a CASE ?
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you can setup out of box/ standard workflow located at below path
Organization administration/Setup/Workflow/Organization workflows
Yes i have created the workflow already , but i don't know how to link it to the CASE CATEGORY
how you want this Link..? can you kindly explain bit more
I got your point, you can setup this, at below path
Organization administration/Setup/Workflow/Work Item Queues
i created the Case Category and the workflow, but how will the workflow be triggered when i create the case ?
Ok sorry my mistake , i see how know, thank you very much
The answer to my question is that you don't need to link it , it appears on its own
I am noticing that while I have created a Case and a workflow for case management the yellow bar does not appear when I create the case to submit it to workflow. What step is missing?
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