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I accidentally received a couple of items in GP on a PO. Is there a way to void those receipts? We will not be invoiced for them nor did we actually receive them. It is not an inventoried item.
Hello and thank you for your post!
When an entry like this has been entered, either accidentally, or just needs to be run back, you will want to use the Returns Transaction Entry window to create and process a Return for the Shipment in question. If you have not Invoiced the quantity, you can use the Return type in the window and select the appropriate PO, Item, and Shipment Receipt Number in order to return these back.
You can access the Returns Transaction Entry window by going to the Purchasing home page, and then select Returns Transaction Entry under the Transactions section. If you have questions on how to set up and process the entry, go to Help | About This Window from the Returns Transaction Entry window for some guidance on creating the entry.
Let me know if that helps!
Thank you,
Hello Lucas,
Thank you for your help with this question, I really appreciate it. I will try the return today.
Many thanks!
Davida
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