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Service | Customer Service, Contact Center, Fie...
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Groups (Crews) new Schedule Board

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Posted on by 2,909

Hi all

Have used the old schedule board a lot with FS however have now started using new schedule board with crews on another project.

The new board doesn't seem to support split view or crew grouping. It assigns bookings to a crew as expected:

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Split view on old board

pastedimage1627563851499v2.png

Hourly List view on old board

pastedimage1627563729703v1.png

Any thoughts / experiences?

  • antc Profile Picture
    2,909 on at
    RE: Groups (Crews) new Schedule Board

    Glad to see some MS input on the boards.

  • Verified answer
    VinayN Profile Picture
    on at
    RE: Groups (Crews) new Schedule Board

    Hi Antony,

    Split view to view Crews on the old Schedule board is something that is currently not available in the new schedule board. A feature to view the Crews/pools and their child resources would be available on the new Schedule board in the October 2021 wave 2 release.

    Thanks,

    Vinay Nalam,

    PM, Microsoft.

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