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Service | Customer Service, Contact Center, Fie...
Answered

Groups (Crews) new Schedule Board

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Posted on by 2,911

Hi all

Have used the old schedule board a lot with FS however have now started using new schedule board with crews on another project.

The new board doesn't seem to support split view or crew grouping. It assigns bookings to a crew as expected:

pastedimage1627563944757v3.png

Split view on old board

pastedimage1627563851499v2.png

Hourly List view on old board

pastedimage1627563729703v1.png

Any thoughts / experiences?

I have the same question (0)
  • Verified answer
    VinayN Profile Picture
    Microsoft Employee on at

    Hi Antony,

    Split view to view Crews on the old Schedule board is something that is currently not available in the new schedule board. A feature to view the Crews/pools and their child resources would be available on the new Schedule board in the October 2021 wave 2 release.

    Thanks,

    Vinay Nalam,

    PM, Microsoft.

  • antc Profile Picture
    2,911 on at

    Glad to see some MS input on the boards.

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