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Error on Installation of Microsoft Dynamics NAV 2013 R2

Posted on by Microsoft Employee

Hi everyone,

I have a question, why is it i'm encountering error when opening the new install NAV2013R2. Please see attached as your reference.

1. Upon opening the NAV the error is license is invalid, i upload our license but this error occur.

2376.Error.png

2. When opening R2 Admintration, this error prompt.

Error-R2-Admin.png

However my Development Environment is okay. But upon running of table, the 1st error always occur.

Hope guys you can help me on this.

Thanks & Regards.

Katana

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Hi everyone,

    Thank you for your help guys,

    I already reinstall my NAV2013R2 & its now working, i also upload license so that the error didn't prompt anymore.

  • Verified answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Check windows event log for any strange behaviors during the installation. If you have multiple NAV installations available, do remove them and install Dynamics NAV from scratch. Addition to that once you upload the license file to server, it is mandatory to restart the service.

    How to upload license file : tharangac-dynamicsnav.blogspot.com/.../how-to-upload-license-file-into_18.html

  • Verified answer
    RockwithNav Profile Picture
    RockwithNav 6,562 on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Hey Katana,

    If you will try to Resolve this issue then could be many more like this waiting for you. There are many reasons for such Issues specially the one you are facing at the Administration level. Issues like Adobe installation(Some DLL missing), .NET Frameworks Prerequisite mismatch or missing and many more. So the easiest way to resolve this issue is to Simply re-Install NAV(You can try Repairing but fresh Installation will be better). Once NAV gets Installed, UPLOAD your License and Restart your Service.

    Note -  Every Time you upload License you need to Restart the Service and it's mandatory otherwise it wont get applied.  

    Hopefully this will resolve your problem.

    Thanks

    Blog - https://rockwithnav.wordpress.com/

  • Verified answer
    HILBE Profile Picture
    HILBE 300 on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    The easy way to resolve you problem:

    1.) Open the dev environment

    2.) Go to file -> database -> change

    3.) Set "Save licence in database" to true (tab integration).

    4.) Upload you licence again

    5.) Restart the service via windows services and not the administration toolkit

    Now you can connect to your database. The administration tool will be broken untill you reinstall correctly or follow this:

    blogs.msdn.microsoft.com/.../installing-microsoft-dynamics-nav-2013-r2-side-by-side-with-microsoft-dynamics-nav-2013

    best regards

    Robert

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Try uninstalling NAV first and install it again. Then, try uploading your license (msdn.microsoft.com/.../dd338774(v=nav.70).aspx ). If ok, you should see the message: "The Server license was successfully uploaded". Then, restart the development environment to activate the license. Restart all Microsoft Dynamics NAV Server instances to activate the license for clients (refer to Managing Microsoft Dynamics NAV Server Instances for more information).

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Hi,

    Are you already using Nav on that machine?

    if yes please uninstall the previous version and reboot the machine after un-install it.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Installation of Microsoft Dynamics NAV 2013 R2

    Hi,

    It seems that, you have tried installing multiple NAV versions and hence creating the issue.

    Better you remove complete NAV Installations from your system and start fresh installation (Choose Demo Installation option). Also use the NAV 2013 upgraded license in the same.

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