Ecom order need to cancle from POS delivery mode Click and Collect

(0) Share

Report

Posted on by Mohsin Raza

Our customer ordered from an online store, and the delivery mode is click and collect from the store. Order was cancelled at the POS. However, in HQ, the order line was rejected rather than cancelled. any recommendations?

All responses (1)

Answers (0)

Suggested answer

Ana Teles on at

Like (0)

Report

RE: Ecom order need to cancle from POS delivery mode Click and Collect

Hi Mohsin,

Which steps did you perform to cancel the sales order? Is this happening every time? Please create a support request so we can further investigate.