Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Power Automate, if owner is member of a specific team then

Posted on by 25

Hello Everyone,

I am trying to send a message on Slack channel if the case Owner is member of a specific team in Dynamics 365.

For example, If the case owner is a member of Team X then send a message on Channel X

The case owner is a member of team Y then send a message on channel Y

Any ideas?

pastedimage1634562171406v1.png

  • AAGustavo Profile Picture
    AAGustavo 25 on at
    RE: Power Automate, if owner is member of a specific team then

    I found another way to resolve my problem, by triggering the contact or account owner.

    Thank you for your time replying to me.

    Kind regards,

    Gustavo

  • AAGustavo Profile Picture
    AAGustavo 25 on at
    RE: Power Automate, if owner is member of a specific team then

    Hello Leah,

    Thank you very much for your reply, but the option Owners(teams) does not exist on dataverse condition.

    Kind regards,

    Gustavo

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Power Automate, if owner is member of a specific team then

    Hi AAGustavo,

    Common Data Service (CDS) — the data storage system that intensifies Dynamics 365 and Power Platform — has changed its name to Dataverse, part of a bigger rebrand at Microsoft. Dataverse does the same thing as CDS — but with a different name. 

    pastedimage1634698821295v1.png

    Overview of how to integrate flows with Dataverse - Power Automate | Microsoft Docs

  • AAGustavo Profile Picture
    AAGustavo 25 on at
    RE: Power Automate, if owner is member of a specific team then

    Thank you very much for your reponse, but looks like Common data service is not available to choose.

  • Suggested answer
    RE: Power Automate, if owner is member of a specific team then

    Hi,

    You should use the common data services:

    Image

    Then, look for dynamics content and look fo owner:

    Image

    Instead of systemusers, type you team name.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans