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Integrating Write-In Products from D365 CE/CRM to Business Central

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Posted on by TT-01120546-0

Hello everyone,

I need to gain understanding about a business scenario that our customer used to create write-in products in real-time within Dynamics 365 CE/CRM and then submit the order in CRM. The order comes over to Business Central but cannot be created as those write-in products are not synchronized and coupled with the items in Business Central.

Is there any solution specifically for the write-in products in CE/CRM when the order is submitted to Business Central? I believe there's no out-of-the-box solution to achieve this, but anyone explain that if there's any solution to do this?

Thanks!

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Dynamics 365 Business Central

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Khushbu Rajvi. 22,106 Super User 2026 Season 1 on at

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Hope this helps as well: https://www.youtube.com/watch?v=-PaLA_Jl8Gw

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Gerardo Rentería Ga... 25,555 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Integrating with Dynamics 365 Sales - Business Central | Microsoft Learn

Synchronize item availability from Business Central to Dynamics 365 Sales - Dynamics 365 Release Plan | Microsoft Learn

Best Regards
Gerardo

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YUN ZHU 99,055 Super User 2026 Season 1 on at

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Hi, Perhaps you can make a small customization, and then after the record is created in the intermediate table, it will be automatically created in Business Central, so that automatic coupling can be achieved.

Hope this helps.

Thanks.

ZHU

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