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Customer experience | Sales, Customer Insights,...
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Custom Button on Dashboard (UCI)

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Posted on by 155

Has anyone been successful in adding a custom button on the Dashboard in the UCI interface. The button shows up in the default UI but not on UCI.

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  • Justin Wilkinson Profile Picture
    1,338 on at

    is this related to using Ribbon workbench Bravoss ?

    If you are using ribbon workbench I would try making sure you are on the latest version

  • bravoss Profile Picture
    155 on at

    Have you tried this using the Ribbon Workbench and has it worked for you ?

  • Verified answer
    scopecrm Profile Picture
    344 on at

    We had similar a issue with custom buttons in UCI , apparently Microsoft disabled custom buttons support by default in UCI at command bar. If you raise a request MS support would enable the client side FCB for you.

    Here is the response we got upon enabling it "Due to performance reason, by default, the UCI OOB dashboard page loads the command bar with injected button. If user has some customized button they want to show on dashboard page in UCI, we can turn on the client side FCB for their org."

  • Verified answer
    Gilmeyer Profile Picture
    on at

    Hi,

    Can you please follow the steps mentioned in the following article thehelplessheroes.wordpress.com/.../  to enabled this FCB and let me know if it helps.e

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