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Service | Customer Service, Contact Center, Fie...
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Restricting search field to knowledge base articles

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Posted on by 15

Is it possible to set the search field so it only searches knowledge base articles and offers no other options?


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    Fubar Profile Picture
    2,756 on at
    RE: Restricting search field to knowledge base articles

    Yes it is possible for Power Apps Portal - you need to update some site settings  docs.microsoft.com/.../search

    After making any changes you need to reindex the Search <yourportalurl>/_services/about  (if you don't already indexed/cached values will still get found).

    Think the main one is Search/Filters, but you may also need to update  Search/Query and Search/RecordTypesFacetsEntities.

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