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Customer experience | Sales, Customer Insights,...
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Machine Learning Issue

Posted on by 5

Hi,

I've created an Inference Pipeline within ML but I'm unable to get it working within CI.

I can select the Pipeline, then map the entity and then successfully choose the Entity Name and Output params I've defined within the Pipeline. But on the "Relate results to customer data" screen I'm unable to select any fields to map to the Customer ID as no results are shown within the dropdown.

I've recreated the Pipeline in ML Classic which does seem to work correctly but we're obviously hesitant about building something into a production environment using the classic interface.

Any help would be appreciated.

Thanks

  • Zachary Cook Profile Picture
    Zachary Cook on at
    RE: Machine Learning Issue

    Hi Mark Jones111,

    We're investigating the issue you're facing and are in communication with you over email. We should have some time setup shortly to walk through this case and get you a resolution.

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