web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Customer Service forum Change

Customer Service forum

Change

(0) Share

Report

Report

Posted on by Community Member

Hello Team,

Is there any way I can change the task activity form free text to drop down menu?

I have the same question (0)

All responses Img

All responses (2)

Answers Img

Answers (2)

Verified answer

Community Member on at

Like (0)

Report

RE: Change

Hi,

Do you mean that you would like to change the field "Subject" data type from single line of text to Option Set?

As I know, the field "Subject" is a build-in field and we could not edit its data type. I suggest that you could create a new custom filed with the type of Option Set, then add it to the Task form.

BR,

Judy

---------------------------

Appreciate to Mark as Answer if it is helpful.

Was this reply helpful? Yes No
Verified answer

Alex Fun Wei Jie 33,626 on at

Like (0)

Report

RE: Change

Hi,

once data type is set, you cant change it. Create a custom field to fulfill your need, and copy the optionset text into default subject field too.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans