Hi there,
Would you please advise how to perform the notification clean-up? Here are details about my problem:
- I need to ensure that specific user has all his unseen notifications cleared, because he is unable to log into D365FO.
- I tried to use System Administration > Periodic tasks >Notification clean-up to clean the notifications and here are the challenges which I encountered:
- It seems that we cannot initiate the notification clean-up on demand - it has to be done as a batch job.
- Even if I set up a batch job with the most primitive settings, despite it is executed the notifications are note updated.
Questions:
- Is there a possibility to initiate notification clean-up without scheduling the batch job?
- Could you please point to the instructions on how to set up the notification clean-up batch job which actually work and what to specifically check to ensure that the batch job does what it is supposed to do?
- What are the validation criteria in the database to confirm that the notifications are actually succeeded and won't show up for the user?
Many thanks for your help, in advance!