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I am getting error while creation of Case associated with SLA and service calendar. When I am not associate my Business Hour into SLA , Case is creating successfully.
We have made all time zone (CRM, Calendar , Server) similar but its not help and also implement one simple SLA and associate Business hour but unable to resolve.
Error Details : Microsoft.Crm.ObjectModel: Microsoft.Crm.Extensibility.InternalOperationPlugin]
[46f6cf4c-14ae-4f1e-98a1-eae99a37e95c: ExecuteWorkflowWithInputArguments]
Starting sync workflow 'Sample SLA', Id: c71a04cb-6c15-e811-80c4-005056b7e19f
Entering ConditionStep1_step: Sample SLA
Entering ConditionStep5_step: Check condition step - Applicable When- KPI1
Entering ConditionStep7_step:
Entering ConditionStep9_step:
Sync workflow 'Sample SLA' terminated with error 'TimeTrackingCacheLoader Operation encountered some errors {0}, see log for more detail.'
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