Customer experience | Sales, Customer Insights,...

Adding forum to a custom portal

(0) Share

Report

Posted on by Snizzerbizzler

Hi, I created a powerapp portal that does not have a forum and want to add one to it. I have gone into Site Settings within the Portal Management Dynamics 365 app and created a new forum template page in the hope I can add it to the portal site. However, it looks like the page is not linked to the entity name adx_communityforum. Does anyone know how I can link this so I can use the forum page within the portal?

I have the same question (0)

All responses (2)

Answers (0)

Suggested answer

Community Member on at

Like (0)

Report

Hi Snizzerbizzler,

Maybe you can add child forum directly in the forum webpage of the portal.

1.Navigate to the forums parent page within the portal.

2.On the portal inline editing toolbar, select New, then select Child forum.

3.Specify values for the fields provided, and then select Save.

From the screenshot, you can notice that parent page and forum template and thread forum are import, so you need check them in the portal management when your child forum not display.

The following is default configuration in customer self-service portal, you can refer it:

(1) forum template and thread forum.

(2)Parent page and it's page template.

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Was this reply helpful? Yes No
Snizzerbizzler 15 on at

Like (0)

Report

Hi Leah,

As I said, there is no parent forum. I need to create one as this is a custom portal and does not come with them. I have tried to add a forum in the Dynamics Portal Management app, however, it doesn't seem to be connected to the relevant entities and does not show when i add it to a page on the portal.

Was this reply helpful? Yes No