Notifications
Announcements
No record found.
Hi,
How can i restrict Send Direct Email option for users. I tried taking away the Email template access but nothing changed.
But will still like users to be able to send emails via outlook as usual.
Thanks,
PS
Hi PS,
The switch of Send Direct Email is in the Email tab of the system settings.
Hi Hao,
We do not have UI and also the option you have shown is not there.
Where else can i remove it, we are on-premise d365 with no UI
We can use Ribbon Workbench to hide the Send Direct Email button.
This is the download site for Ribbon Workbench: https://www.develop1.net/public/rwb/ribbonworkbench.aspx
This is the basic tutorial for Ribbon Workbench: https://community.dynamics.com/crm/b/develop1/posts/mastering-ribbon-workbench-2016 Please watch Part 1 to Part 3 in the tutorial.
Add Application Ribbons to the custom solution.
In the Ribbon Workbench, after opening the custom solution, find all Send Direct Email buttons and hide them.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 170 Super User 2025 Season 2
#ManoVerse 61
Gerardo RenterÃa Ga... 52 Most Valuable Professional
