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Finance | Project Operations, Human Resources, ...
Suggested Answer

GP Freezes when i modify and save the Analytical Accounting User Access window

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Posted on by 65

Users are getting a message that they don't have access to a particular AA code when they try and use it in a transaction. 

When logged in as SA, the User Access window shows that "Restrict User Access" is unchecked, so i check it, and look up the code in question. it's restricted for all users, so mark the code for as active for all users in both Distribute and Adjust columns, uncheck the restrict access box, and click save.

GP is then locked, and the cursor is stuck in a loading spin.I have to force close, and when i log back in, the window has the restrict user access box unchecked, and if i look that particular code up again, it's now checked for all users, I guess it's saving the update but locking for some reason? Any idea what might be going on? it happens even if i change nothing, and just click save after opening the window.

Is there some setup flag that may have gotten out of sync, and is causing AA to lock up? i think i've gotten error messages

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  • Suggested answer
    agaber Profile Picture
    Microsoft Employee on at

    Hi Mike-

    Thank you for submitting your question on the Forums.  It appears you are running into a known quality issue here.  I would suggest opening a support case so an engineer can verify this and provide workaround options for you going forward.

    Adam G.

    Microsoft Dynamics GP

  • Community Member Profile Picture
    on at

    I additionally went confronting a fundamentally vague issue at any rate whatsoever point it is agreed to me. Much appreciation to you for the help.

    Subway Live IQ

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