Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)
Under review by Community Managers

Under review

Thank you for your post! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Create Customer group for creating customers

Posted on by 35

Hi there!

I have faced an issue when wanting to create the customer in MS Dynamics AX 2012 R2.

CASE:

Tab "Sales" -> "Customer" -> "Create new customer". I fill the required parameters in the pop-up window and couldn't select the "Customer group" cause the list was empty. Please advise how to create the "Customer group"? All that I can find in the instruction - Create a customer group | Microsoft Docs were described the first step as:

"Click Accounts receivable > Setup > Customers > Customer groups". I can't find the "Account receivable" menu in the interface. Maybe some rights must be granted for the availability of this menu?

Thanks in advance!

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Jonas ”Jones” Melgaard – Community Spotlight

We are honored to recognize Jonas "Jones" Melgaard as our April 2025…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,137 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 232,879 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans