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Microsoft Dynamics AX (Archived)

Enterprise Portal not getting access by External Network

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Posted on by Rahul Saklani 190

Hi All,

We have multiple server setup where user getting connected through the RDP. For external user we have given the External IP for RDP.

Now We have installed EP in our SQL server and open the ports for external use in addition we also open the access of External IP for EP.

Our site is working perfectly fine for Internal sever but when we re trying to get it from External network it's asking for the user credentials but  throwing error. Plase let me know if I am missing something here.

error - 

HTTP/1.1 200 OK Server: Microsoft-IIS/8.5 Date: Sat, 26 Jan 2019 09:37:09 GMT Connection: close

8358.Capture.PNG

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  • Verified answer
    Rahul Saklani Profile Picture
    Rahul Saklani 190 on at
    RE: Enterprise Portal not getting access by External Network

    yes ADA,

    That was the issue with AAM but strangely the issue resolved by creating site Collection without any file dictionary (Without  /Sites/DynamicsAx).

    After AAM setting with dictionary it was throwing "404 Not Found" Issue but when i created a collection directly with Ip Address it was able to access it rom External Network Also.

    Thanks for your Help.

  • Verified answer
    Rahul Saklani Profile Picture
    Rahul Saklani 190 on at
    RE: Enterprise Portal not getting access by External Network

    Thanks Hossein Karimi ,

    Yes, I Got the solution.

    That was the issue with AAM but strangely the issue resolved by creating site COllection without any file dictionary (Without  /Sites/DynamicsAx). After AAM setting it was throwing 404 Not Found Issue but when i created a collection directly with Ip Address it was able to access it rom External Network Also. 

    Thanks for your Help. 

  • Suggested answer
    Jie G Profile Picture
    Jie G on at
    RE: Enterprise Portal not getting access by External Network

    Hello Rahul,

    How did you access EP from external network? I mean what's the URL you used. Please confirm if you have added the url into the AAM list of EP web application. If not, you will meet such kind of issue. If this issue is still there, you can check the logic via ILSpy further to check the URL using to access EP.

    Reference: docs.microsoft.com/.../configure-alternate-access-mappings

  • Hossein.K Profile Picture
    Hossein.K 6,642 on at
    RE: Enterprise Portal not getting access by External Network

    Hi ,

    Did you get this issue fixed in the meantime?

  • Suggested answer
    Hossein.K Profile Picture
    Hossein.K 6,642 on at
    RE: Enterprise Portal not getting access by External Network

    Hi,

    Follow below links:

    community.dynamics.com/.../195400

    docs.microsoft.com/.../administration-of-web-sites-form

    community.dynamics.com/.../140742

    community.dynamics.com/.../165274

    docs.microsoft.com/.../enable-users-to-access-enterprise-portal

    community2.dynamics-int.com/.../182678

    I hope these old posts help you

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