RE: Contacts removed from my marketing list unprompted
Hi danstern11,
Do you mean that some contacts were removed abruptly from the list without any operations?
1. Open Contact Associated View and check whether related contacts also reduced.
2. Open browser console(F12), and execute following code to calculate total members of current list, it'll check whether the association between list and contacts is really disassociated.
var id = Xrm.Page.data.entity.getId().replace('{','').replace('}','');
Xrm.WebApi.retrieveMultipleRecords("listmember", "?$filter=_listid_value eq " id "").then(
function success(result) {
alert("Total members of current list is: " result.entities.length);
},
function (error) {
console.log(error.message);
}
);
e.g:
3. Check Insights data of marketing form which has been added the marketing list, find whether there is any submission from dropped contact.
4. Could you share version and region of your marketing application?
Regards,
Clofly
