Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Asset Management (Main...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Asset Management (Maintenance Request)

(0) ShareShare
ReportReport
Posted on by Ashutosh Parasar 46

Hi Experts,

How to handle Facility maintenance scenarios in the D365 Asset management module?

If the request is coming to do maintenance of something which is not an asset.

For example:

1. Light not working in a particular location.

2. The window not closing properly.

3. Water leakage from a pipe.

Can anyone help me handle this type of scenario?

  • Suggested answer
    Nxhalshaikh Profile Picture
    Nxhalshaikh 94 on at
    RE: Asset Management (Maintenance Request)

    Hi Ashutosh,

    Maintenance Requests can only be created for assets.

    Thanks

    Regards,

    Nehal Shaikh

    This post is my own opinion and does not necessarily reflect the opinion or view of  Microsoft, or anyone or processes.

    Please VERIFY ANSWERS for support

  • Michael Shown Profile Picture
    Michael Shown 93 on at
    RE: Asset Management (Maintenance Request)

    Hi,

    How about creating a dummy asset (e.g. FM: Facilities Management) for the above-mentioned requirements?

    Then, requester can add detailed request (e.g. The window not closing properly) in Description field of Maintenance Requests or Work Orders.

  • Ashutosh Parasar Profile Picture
    Ashutosh Parasar 46 on at
    RE: Asset Management (Maintenance Request)

    Hi Billur Samdancioglu,

    Thanks for sharing the video link.

    I already watched this, but my requirements are not covered in this tech talk.

  • BillurSamdancioglu Profile Picture
    BillurSamdancioglu 17,153 Most Valuable Professional on at
    RE: Asset Management (Maintenance Request)

    Hi,

    I found this TechTalk Series very useful in managing the Asset Management. I believe you can find the answer.

    community.dynamics.com/.../asset-management-in-dynamics-365-supply-chain-management---asset-management-overview-september-28-2022

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,001 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,833 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans