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Hi Experts,
How to handle Facility maintenance scenarios in the D365 Asset management module?
If the request is coming to do maintenance of something which is not an asset.
For example:
1. Light not working in a particular location.
2. The window not closing properly.
3. Water leakage from a pipe.
Can anyone help me handle this type of scenario?
Hi Ashutosh,
Maintenance Requests can only be created for assets.
Thanks
Regards,
Nehal Shaikh
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, or anyone or processes.
Please VERIFY ANSWERS for support
Hi,
How about creating a dummy asset (e.g. FM: Facilities Management) for the above-mentioned requirements?
Then, requester can add detailed request (e.g. The window not closing properly) in Description field of Maintenance Requests or Work Orders.
Hi Billur Samdancioglu,
Thanks for sharing the video link.
I already watched this, but my requirements are not covered in this tech talk.
Hi,
I found this TechTalk Series very useful in managing the Asset Management. I believe you can find the answer.
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