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Customer experience | Sales, Customer Insights,...
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Expanding Picklist Values from 365 Dynamics Metadata API

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Posted on by 10

finding these PickList values without a specific instance of an account. I was wondering is it possible to find out all of the shipping methods from the attributes of contacts API from just looking at the Account Attributes API call? Take for example the "Lookup" Type.

Problem - We need to find all of the "Lookup" type fields for "customerid" in an "incident" entity.

Solution following the proceeding steps

  1. When looking up all the attributes of an "incident" you will come across "customerid" attribute, which is defined as a "LookUp" Value
  2. From looking at the "Targets" section and see that "contact" and "account" are the entities that customer ID points to

    6562.Photo1.png

  3. Then we look up the contact definition and see that the "EntitySetName" is "contacts" which gives us the Entity Set we need to look up to get all the possible instances of contacts.

    1464.Photo2.png


  4. Finally, we look up the contacts API and see all the contacts.
  5. Pulling this all together, we can associate all the contacts from step 4 with the customer ID from step 1

New Problem - We need to find all of the "Picklist" type fields for "shippingmethodcode" in an "account" entity.

Does this hold of other PickList type attributes on other entities?

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